Craft digital experiences that intrigue, engage, and delight your customers
talk to an expertCraft digital experiences that intrigue, engage, and delight your customers
talk to an expertBased on our two-decades of experience in delivering delightful end-customer journeys for some of the most customer-centric organizations in the world, our Digital Experience and Design Services help enterprises create unified, omnichannel customer journeys that drive loyalty and business impact. From fueling innovation through design thinking to charting product launch roadmaps and GTM strategies, discover how we can help you exceed expectations and build customers for life, through digital experience, strategy, content and design services.
Product Management
Define product vision, go-to-market strategies, and roadmaps using agile frameworks like Scrum and Kanban. We help you leverage design thinking, rapid prototyping methodologies, and iterative development cycles to deliver innovative, market-leading solutions.
DX Engineering
Craft exceptional user experiences using AR/VR/XR and 3D technologies. We enable you to maximize user-centered design processes, interaction design principles, and usability testing to create immersive, engaging experiences.
UI Design
Create intuitive, captivating UI designs using visual hierarchy, typography, and color theory. Through design systems, pattern libraries, and style guides, we help you ensure consistency and brand alignment.
UX Research & Optimization
Conduct user interviews, usability testing, and A/B testing to analyze user behavior. With insightful heuristic evaluations, user journey mapping, and information architecture, we deliver optimized UXs.
Design Thinking
Use empathy mapping, persona development, and user story mapping to craft human-centric solutions. Through the application of iterative design sprints and collaborative ideation techniques, we help you drive innovation.
Digital Learning
Develop microlearning modules, gamification strategies, and adaptive learning paths to boost employee performance. We help you leverage LMS platforms, SCORM compliance, and xAPI for seamless integration and tracking.
Content Strategy
Develop content audits, editorial calendars, and content governance models to maximize content impact. We help you employ SEO best practices, keyword research, and content optimization techniques to improve discoverability.
Accessibility
Conduct WCAG audits, color contrast, and assistive technology testing to ensure universal usability. We enable you to implement inclusive design principles, WAI-ARIA attributes, and accessible content authoring practices.
Explore our proven expertise and ability to deliver results through a diverse range of testimonials spanning across industries and unique requirements.
Arnie Leap
Chief Information Officer
"At 1800Flowers, we have built our business on delivering smiles. Our partnership with Encora has helped us deliver many more by innovating quickly and creating exceptional digital experiences for all our customers."
Imtiyaz Haque
Chief Executive Officer
"We are particularly proud of the work carried out by Encora in Analytics, Machine Learning & Deep Learning capability. We look forward to a continued partnership."
Viboon Chaojirapant
Director of Product Development
"Our experience with Daitan (an Encora company) has been nothing short of outstanding. The management team is customer focused, while the development teams are passionate about their work and a pleasure to work with. We are delighted to have such a good partner."
Discover how we translate strategic innovation into differentiated capabilities and accelerate bottom-line impacts for fast-growing enterprises and digitally-native companies
Travel loyalty and ecommerce solutions
Challenge:
Streamline APIs to GDS connectors, refactor legacy code to revamp existing products, improve platform reliability, and expand product development capacity
Approach:
Mobility solutions and UI/UX Services were used to quickly launch a new and extensible “Beer and Wine” app for one of Switchfly’s clients.
-50%
Agent
Onboarding time
-50%
Development
time
Floral eCommerce Company
Challenge:
Data fragmentation and associated analytical challenges, slower site performance, and a corresponding erosion of customer experience.
Approach:
User Interface & User Experience (UI/UX) services designed and delivered a superior “Smile Reminder” experience, strengthening customer relationships with the brand.
+81%
Conversion
Rate
+364%
Daily
Transactions
Online Real Estate Agency
Challenge:
Improve the digital experience for home-buyers and brokers.
Approach:
Provide additional features to the website that made more strategic use of the company’s data assets, and delivered an enhanced digital experience.
+50%
Site
Traffic
+200%
Conversion
Rate
Dedicated experts committed to providing outstanding outcomes.
Talk to an expertSonali Kochar
Innovation Leader
India
Case Studies
Thought Leadership for Digital Experience & Design Services
Allow us to show you our expert input and find out more about our work on emerging insights, challenges, and trends across industries worldwide.
More InsightsThe AI-Powered Journey: How AI is Changing the Face of Travel
As travel elevates itself into an experience where every journey is as unique as the travelers ...
Read MoreBleisure: The Future of Corporate Travel
Explore how bleisure, the mix of business and leisure travel, is revolutionizing corporate travel ...
Read MoreIntelligent Query Agent (IQA) for the Modern Digital Learner
Integration of AI and analytics will help with optimizing delivery and making the learning ...
Read MoreNavigating UX Strategy: From User Needs to Business Goals
We often call the UX value loop, meaning that we will build something that creates value for users ...
Read MoreCase Studies
Digital Experience & Design Services Resources
Looking to expand knowledge, delve deeper into subjects, or embark on a new learning journey? Immerse in our meticulously curated resources, crafted by top industry professionals, and unveil new business alternatives.
Building a Great Customer Experience
Digital Business starts with people, and it follows with developing the right engagement that delivers a delightful experience, in order for the desired business outcome to be reached.
READ MOREKeys to Digital Commerce Success
Encora's Innovation Leaders Share Insights on the Keys to Digital Commerce Success
READ MORECustomer Experience: The New Era of Customer Success
Customer experience success goes beyond one specific function or department within a company, and at its core requires a company-wide transformation.
READ MOREBleisure: The Future of Corporate Travel
Check out our latest research on the challenges and tech-driven solutions that will shape the next generation of travel experiences. Cater to the new era of travelers.
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An award-winning digital engineering company accelerating modernization and innovation for global enterprises and digital natives.
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