Product Management Consulting Services

Full Cycle Incident Management

Minimize cyber attack risks with reactive security procedures.

SLA Management

Codify mutual expectations and outline the specific service levels and performance metrics between the service provider and the customer.

Business Continuity

Ensure the ability to recover and resume critical business functions when facing unexpected challenges.

What Our Clients Say About Us

Explore our proven expertise and ability to deliver results through a diverse range of testimonials spanning across industries and unique requirements.

Mike Ackroyd

Senior VP of Information Technology

"As a global organization with a depth of technical talent, Encora has assisted SCM in reducing overall IT operating costs while accelerating our ability to meet our business objectives."

Joe Butler

Chief Information Officer

"We selected Encora as our primary innovation partner because of their breadth of experience, depth of expertise, and consistent quality of service delivered by the team from their offshore center in the Philippines. Encora has been an integral part of our development and production support strategy."

Matt Livingston

Director of Engineering

"Encora is a great and valued partner with Cision. They are helpful in all phases of our partnership, from locating and onboarding engineers to project management assistance. We have engineers that have been part of our teams for years, which is a testament to their talent and quality of work."

Product Management Services Success Stories

Discover how we translate strategic innovation into differentiated capabilities and accelerate bottom-line impacts for fast-growing enterprises and digitally-native companies.

LendTech Platform

Challenge:

Deliver product enhancements at the speed of market demands.

Approach:

Establish a new environment for development and product hosting.

Impact:

-90%

Developer Attrition

+22%

Productivity

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Digital Payment Solutions Provider

Challenge:

Address bugs introduced by new feature releases, and prevent the delay of revenue and erosion of customer trust.

Approach:

Support the Encora-client team in actively managing the product development roadmap and prioritizing new features for next-gen products that will drive future growth.