Challenge:

Address the inefficiencies that resulted from manual incident management and slow development cycles.

Approach:

Replaced manual processes to handle black box, white box, and regression testing.

Challenge:

Build an automation framework to streamline the resource-intensive data validation process and reduce errors for end-of-year billing statements and forms processing.

Approach:

Conducted quality assurance testing to ensure the quality of the framework, running unit, integration, and end-user tests.

Challenge:

Redesign core offerings to better service and scale with increasing demand, reducing administrative demands and internal inefficiencies.

Approach:

Replaced manual testing efforts with tools to speed and enhance the quality of quality testing.