Customer Experience: The New Era of Customer Success

HiTech Quality Assurance Testing Quality Engineering Test strategy & Test automation

March 03, 2021

Our guest
 
In this DojoLIVE interview, Anisha Patel Sivakumar Senior Director, Customer Success Management at Cisco discusses how customer experience success goes beyond one specific function or department within a company, and at its core requires a company-wide transformation.
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