Industry Context
For small and medium-sized enterprises, the prospect of maintaining full-fledged IT management often overshadows budgetary constraints. Enter IT management as a service—a solution that alleviates financial strains but also bridges technological gaps. Providers specializing in IT as a service rely heavily on technology and automation to deliver competitive advantages.
Companies are often enticed by emerging technologies like the cloud, microservices, and serverless architectures by startups.
