UN-Affiliated Public Health Agency

Industry: Healthcare & Life Sciences

UN-Affiliated Public Health Agency

Posted by Encora on Nov 18, 2020 3:33:45 PM

Topics: Product Engineering & Development, Quality Engineering, Cloud Services, DevSecOps, Healthcare & Life Sciences, Data Modernization & Engineering

Industry Context

The client is a specialized agency within the United Nations responsible for international public health. Its primary role is to coordinate international health initiatives across the United Nations' systems and to lead partners in global health responses.

Client Challenge

The sudden and fast-moving arrival of the global COVID-19 pandemic demonstrated the need for high efficiency and quick communication across borders to slow the spread of illness and save lives. In the past, the client’s operations were constrained by the limitations of its non-integrated legacy systems. The client needed an integrated, high-functioning platform to support flawless communication and rapid response to the many risks arising from high-threat contagions and infectious diseases.

Approach

Cloud Enablement services assisted the client in moving from a non-integrated server-based legacy environment to an integrated, Cloud-based environment that supports modern functioning and information sharing. Data Pipeline Management services ensured the realtime processing and dissemination of information across platforms and partner organizations.
Product Engineering & Development services were used to create a new preparation and response platform to coordinate disease detection and public health communications.
DevOps & Continuous Engineering and Test Automation services streamlined internal processes to bring new product releases to market more quickly.
Data Modernization & Engineering services were used to establish visibility into ongoing and emerging outbreaks, and also to monitor and measure progress across the globe.

Results

By migrating into a modern Cloud-based architecture, the client was able to quickly implement new functional modules to enhance core capabilities: streamlined diagnostic tools, response coordination, epidemiological outbreak tracking, and relief shipment monitoring. New software engineering methods reduced delivery cycle times by 15%, and products were delivered on or ahead of schedule with a 0% schedule variance.

Monthly Incident Tickets

UN-Affiliated Public Health Agency

UN-Affiliated Public Health Agency

Industry Context

Client Challenge

Approach

Results

Monthly Incident Tickets

Defects

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