The healthcare industry is a rapidly evolving one. Recent years have witnessed the increased usage of Electronic Health Records (EHRs), telemedicine, mobile health (mHealth) applications, and big data analytics. With value-based care replacing traditional fee-for-service models, there is an increased focus on patient engagement and satisfaction. The growing demand for patient engagement, communication, preventative care, and population health management has increased the need for tools and technology. The client—a non-profit community health benefits provider—needed to invest in new technology and partner with other healthcare organizations to provide comprehensive patient care.
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