Encora’s quality assurance engineers reviewed the client’s digital assets to confirm compliance with best practices and regulatory guidelines to lay the foundation for optimal performance.

• Encora used accessibility frameworks and tools to conduct quality assurance testing, both manual and automated testing, to provide full coverage in screening processes and manual simulations. The client’s mobile applications were tested on Android and iOS using physical devices while the web portal was tested on four major web browsers. 
• Encora applied the Web Content Accessibility Guidelines (WCAG) 2.1 and Section 508 of the United States Rehabilitation Act to determine the testing guidelines used for all three applications. With the QA test results, Encora provided the client with detailed, impairment-specific recommendations to improve the applications and guide the client in ensuring a broader, more diverse user base.