success/customer-centric-digital-solutions-company

Customer-Centric Digital Solutions Company

Customer-Centric Digital Solutions Company

Industry: HiTech

talk to an expert

Customer-Centric Digital Solutions Company

Industry: HiTech

talk to an expert

Industry Context

Product Lifecycle Management (PLM) solutions are widely used across many industries to streamline product development processes, reduce costs, and improve collaboration.

PLM solutions enable companies to bring products to market faster and more efficiently while maintaining quality and compliance with industry regulations.

CS Industry

Client Challenge

  • Migration of their existing system to the cloud
  • Time-consuming, error-prone, and high-cost manual deployment
  • Heavy infrastructure requirements
  • Delays in customer onboarding
  • To offer SMB (small and medium-sized businesses) clients a low-cost and scalable PLM solution
CS Challenge

Approach

  • Cloud Services - leveraged AWS services such as EFS and Data Pipeline to achieve cluster setup. All containers are managed effectively using Rancher as the orchestration engine
  • Platform Modernization - migrated from a monolithic architecture to microservices through containerization. Migrated their system to AWS for cost-effective cloud provisioning for SMB customers
  • Product Engineering & Development - built a SAAS solution to provide their PLM solution and related services like image processing and PDF printing service over the cloud

Cloud Native

Why AWS?

  • Amazon provides reliable and highly available computational resources, such as EC2, RDS, and Application load balancers, which were the customers' major requirements for application deployment. The need for these resources necessitated their instantaneous creation
  • A large number of Amazon APIs can be executed via Terraform to provision new infrastructure on demand
  • Amazon has the capability and reliability to deliver these resources through code in no time and in a manner that provides scale, security, and robustness as required
AWS Solution 02

AWS Solution

  • EC2 instances for hosting containerized workloads
  • ECR to host docker images
  • RDS to provide managed RDBMS
  • ALBs for routing traffic between instances
  • Route53 for DNS resolutions
  • SQS for interservice communications

 

AWS Solution 1111

Results

  • Decreased customer onboarding time from 2-3 weeks to 50 minutes
  • Improved platform performance 
  • Increased reliability, security, and scalability 
  • Significant improvements in end-user experience
  • Quicker feature releases
  • Single-click deployment using the SaaS web app on AWS
  • Single-click deployment using Rancher APIs 
CS Results

Customer Onboarding Time

CS Metric -99%.

Client Success Stories

Discover how our strategic innovation accelerates impact for fast-growing enterprises and digitally-native companies.

Mortgage Services Provider: Reengineering and Migrating the Legacy System to Cloud

Trasitioning from a legacy operational model to a modern, agile, and secure platform for strategic ...

Read More

Credit Union Insurance Provider: Transforming and Automating the Underwriting Process

Revamping underwriting for efficiency, discipline, and cost savings with automation

Read More

LendKey: Transforming IT Infrastructure and Automating DevOps Functions

Trasitioning from a legacy operational model to a modern, agile, and secure platform for strategic ...

Read More
Previous Previous
Next

Accelerate Your Path
to Market Leadership 

Encora logo

+1 (480) 991 3635

letstalk@encora.com

Innovation Acceleration

Encora logo

+1 (480) 991 3635

letstalk@encora.com

Innovation Acceleration

Strategic Services

Strategy Consulting & Design Services Technology Consulting Services Product Management

Digital Engineering Services

Product Engineering & Application Modernization  Cloud Services Data & Analytics   AI & LLM Engineering Digital Experience & Design Services DevSecOps  Quality Engineering   Cybersecurity

Managed Services

Application & Product Maintenance AI-enabled Quality Assurance as a Service

Industries

HiTech Healthcare & Life Sciences Retail & CPG Energy & Utilities Banking, Financial Services & Insurance Travel, Hospitality & Logistics Telecom & Media Automotive

Global Delivery

Nearshore in the Americas Nearshore in Europe Nearshore in Asia & Oceania Expertise at Scale from India Hybrid Global Teams

All Insights

Blogs Webinars eGuides & Whitepapers

Partnerships

AWS Microsoft Azure Snowflake Appian Google Cloud +10 other partners

Careers

North America Latin America Europe India Asia Pacific

About Us

Leadership Awards & Recognitions News
EN ES

©Encora Digital LLC

Terms of Use
Privacy Policy
Cookie Disclosure Policy
Disclaimer
Sitemap