As “Work from Home” emerges as not only a pandemic strategy but a permanent shift, there is newfound freedom to work and live anywhere. This is resulting in a migration away from cities and towards medium-size and small towns. The Real Estate and Facilities Management industry is now facing a strategic imperative to modernize its offerings to keep pace with (and profit from) rapid shifts in demand.
The client is one of the largest real estate investment manager in the world, specializing in commercial real estate services and facility management. Fueled by a rapidly growing customer base, the client was in need of modernization and simplification of its core facility management processes. In order to keep pace with client needs and requirements, they needed stronger performance, higher productivity and improved quality of product development.
Encora provided a three-pronged approach to the client’s challenges envisioning a new product roadmap, enabling cloud services and engineering new products.
In the five years of our on-going partnership, Encora’s proprietary EDC framework has delivered significant improvements to product development throughput and quality. Simplifying management processes through technological solutions like applications enhanced the client experience while simplifying processes such as pricing, contracting, invoicing and accounts payable among others. This and other technologies have increased efficiency and speed to market, while simultaneously reducing costs.
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