PLM Innovations Partner

Posted by Encora on Dec 26, 2023 12:41:33 AM
Encora’s EDC methodology quickly enhanced low-efficiency legacy product engineering processes, increasing throughput and simultaneously reducing the time and effort required to do quality testing.

Topics: HiTech, Product Engineering & Development, Digital Experience, Test Automation, Quality Engineering, Cloud Services, DevSecOps, CI/CD

Industry Context

Product Lifecycle Management (PLM) platforms play a pivotal role across industries, especially given the growing emphasis on speed to market and compliance. As consumer preferences rapidly shift towards eco-friendly materials, supply chain transparency, and hyper-personalization, legacy PLM platforms struggle to keep pace. Constraints in accessibility across global teams lead to information silos, stifling collaboration and transparency. With costs scaling exponentially for managing each new product variant, legacy systems can be a major strain on innovation budgets. Inflexible, tedious upgrade processes also mean delays of months when current market windows have reduced to weeks. Together, these gaps can lead to millions in unrealized revenue.

Modern cloud-based PLM solutions help address these pain points through intuitive interfaces, connecting distributed players, enabling scalability to control costs across products, and facilitating the delivery of new digitally-powered features. By bringing together product concepts, design, sourcing, manufacturing, and sales data on a common platform, they help dissolve silos and enhance collaboration. For industry pioneers relying on faster retail cycles, such agility unlocks new potential, helping them sustain their competitive edge and match consumer expectations.

Industry Context (2)

Client Challenge

The client, an industry pioneer in PLM solutions for retail and consumer goods, faced the imperative of staying ahead in a dynamic market. To meet evolving customer demands, they aimed to transition from legacy architecture to a cloud-based PLM solution. This strategic move was intended to streamline manual deployment processes, expedite onboarding, and grant small to medium-sized clients access to advanced functionalities. Despite prior customizations, the time-to-value needed improvement. Manual IT processes dragged initial rollout timelines when market windows were limited to days. Configuring upgrades also required dedicated developer weeks, meaning delayed access to new features that customers needed immediately. Lacking accessible infrastructure, customers had no self-service control to scale capacity along their seasonal order cycles. Modern microservices architecture was essential, but the existing platform foundation contained too much technical debt accrued over decades.

Moreover, the burden of managing huge infrastructure resources reduced their ability to deliver platform enhancements rapidly. Realizing that their platform innovation had hit a ceiling, the client wanted to rebuild their architecture for the cloud-native world. By migrating to a contemporary cloud-native PLM platform and leveraging automated provisioning, microservices, and scalable infrastructure, they could offer customers an affordable, quick-to-deploy, and ever-evolving application suite.

Client Challenge-Dec-26-2023-06-51-37-2285-AM

Approach

Recognizing the challenges posed by legacy PLM platforms, Encora advocated for cloud-based solutions characterized by affordability, agility, and ease of implementation. Seamless integration with Firebase further streamlined development and management experiences, establishing Encora as a holistic option for optimizing infrastructure, strategic services, product engineering, and cloud-based innovations.

  • Infrastructure Optimization: Encora strategically leveraged Amazon's dependable computational resources, including EC2, RDS, and Application Load Balancers to meet the client’s critical requirements for seamless application deployment. Utilizing Terraform to execute various Amazon APIs enabled on-demand provisioning, scalability, security, and robustness.

  • Product Engineering Excellence: Encora showcased prowess in product engineering, developing a SAAS solution that included PLM services and cloud-based functionalities like image processing and PDF printing. The transition from a monolithic to a microservices architecture through containerization reflected a commitment to DevSecOps practices.

  • Product Management: Encora spearheaded product management by conducting a thorough analysis of requirements, devising a strategic roadmap, and integrating features aimed at maximizing client value. This meticulous approach ensured that every aspect of the product aligned with the client's vision and objectives.

  • Cloud Architecture & Engineering: In the domain of cloud architecture and engineering, Encora exhibited its prowess by architecting a highly scalable, resilient, and secure AWS platform. Leveraging proven solutions ensured the architecture met the client's immediate needs and optimized the Total Cost of Ownership (TCO), ensuring long-term efficiency and cost-effectiveness.

  • Product Development: Converting a monolithic application into containerized microservices was a strategic move that enhanced flexibility, accelerated release velocity, and fortified resilience. The move towards microservices represented a forward-looking strategy that aligned with contemporary development practices.

  • Iterative DevOps Methodology: The migration was executed systematically by adhering to Encora’s iterative DevOps methodology. The process unfolded across stages, encompassing thorough assessment, prototyping, infrastructure deployment, and robust Continuous Integration/Continuous Deployment (CI/CD) pipelines. This meticulous approach ensured a seamless transition, maintaining the integrity of the client's operations throughout the digital transformation.
Encoras Approach-Dec-26-2023-07-03-48-6846-AM

Results

AWS’ reliable and elastic infrastructure, combined with Encora’s cloud expertise, enabled the client to reduce costs, drive innovation faster, and provide a future-proof platform to outpace competitors. Automated provisioning enabled instant scalability to align with business needs, while the resilient architecture with automated failover fortified reliability and uptime. Further, accelerated feature release velocity allowed for the continuous delivery of innovations. The cloud migration and modernization initiative delivered tangible business results across key metrics:

  • 99% decrease in customer onboarding time
  • 100% reduction in hosting costs
  • 300% lower TCO compared to previous on-premise

Additionally, the solution delivered operational excellence including:

  • Superior end-user experience and performance
  • Ability to offer innovative SaaS delivery model
  • Increased infrastructure flexibility and agility
  • Reduced time to market for product enhancements
  • Improved platform security and compliance
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