SCOTTSDALE, Ariz., February 26, 2024 – Encora, a digital engineering services company, today announced that it will be showcasing with Wind River®, a global leader in delivering software for mission-critical intelligent systems, an advanced AI automation of 5G Open RAN operations at Mobile World Congress. According to Gartner, by 2025, at least 40% of BU-operations in CSPs (communications service providers) will be digitized and automated using AI/ML solutions as compared to 15% at the end of 2022*.
The industry at large, experienced in legacy technologies such as analytics and machine learning, has become energized by the possibility of leveraging AI and Large Language Models (LLMs) for increased operations automation, enabling reduction of OPEX in running these large networks as well as reduced time to resolution (TTR) of field events, increasing customer satisfaction and reducing downtime.
“At Encora, we're witnessing Generative AI's potential to not only transform specific use cases, but to completely reshape industry value chains. Our work with Wind River, where we collaboratively developed a natural language interface for managing complex 5G networks, exemplifies this,” said Lalit Wadhwa, CTO, Encora. “Imagine entire ecosystems powered by AI, anticipating failures, streamlining operations, and optimizing networks in real-time. This is the future Generative AI promises, and Encora's Gen AI Practice is at the forefront, pioneering concepts for tasks like root-cause analysis, anomaly detection, and automated compliance. We're empowering businesses across verticals to harness this potential and unlock a future of innovation at an unprecedented pace.”
The Wind River and Encora demonstration is of an AI LLM interacting with live deployed cloud infrastructure representative of a core to edge service provider network. The demonstration allows live querying via the AI of various network elements, live cooperative debugging with the AI of alarms and configuration issues, and live interaction with Kubernetes systems. Specifically, the demonstration shows with normal human language interaction, a conversational ability to query the live underlying systems via API integration with the AI, enabling the user to converse with the AI to discover, analyze, and repair complex problems in a highly distributed system, such as a 5G Open RAN deployment.
The following capabilities in the demo will be highlighted:
- Discovery of failed cloud native Pods, with the AI able to suggest commands to repair the condition
- Discovery of network assets with natural language interactions
- Discovery and AI suggested methods of repairing system alarms
- Auditing for security issues, including expired Kubernetes security certificates in deployed systems
These complex problems, demonstrated live and within seconds, would have taken hours to days and longer to discover and resolve with conventional automation systems. These interactions required zero code or scripting to be written by the operator, representing a leap forward in network automation leveraging AI.
Wind River has also played key roles in the world’s first successful 5G data session; first Open RAN deployment in Canada; in building commercial vRAN/O-RAN programs, including one of the largest Open RAN networks in the world; and launching the first fully automated edge data center for commercial service.
To view Wind River technologies firsthand at MWC Barcelona 2024, taking place February 26-29, visit the Wind River booth in Hall 2, 2F25.
To learn more about Encora’s AI & LLM services, please visit https://www.encora.com/services/generative-ai.
About Encora
Headquartered in Scottsdale, Arizona, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel Transportation & Logistics, Telecom & Media, Automotive, and other specialized industries.
With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology. For more information, please visit encora.com.
About Wind River
Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of devices and systems that require the highest levels of security, safety, and reliability. Wind River software and expertise are accelerating digital transformation across industries, including automotive, aerospace, defense, industrial, medical, and telecommunications. The company offers a comprehensive portfolio supported by world-class global professional services and support and a broad partner ecosystem. To learn more, visit Wind River at www.windriver.com.
