Utpal Kaul: “Artificial Intelligence is Changing Travel and Tourism”

Utpal Kaul is an experienced senior executive with global experience in the hospitality, travel and tourism industry. As Head of New Product Incubation at CWT, one of the world’s foremost Travel Management Companies, Kaul knows all about the uses and benefits of artificial intelligence and how it is changing the way travel companies operate. We recently had the opportunity to talk with Kaul about the applications of artificial intelligence in the travel industry.