Encora develops and implements solutions customized for Pharmacy Benefit Managers (PBM) that enhance efficiency through simplified processes.
Encora's industry experts bring decades of experience in the healthcare field and specialized, technical expertise within the PBM domain to better manage their end-to-end process, improve program efficiencies, minimize risk, and enhance patient engagement for better outcomes.
Encora helps Pharmacy Benefit Managers:
Understand the requirements for health benefit exchanges and devise best-in-class workflows for claims, enrollment, and medical management
Better manage the patient and member experience and formulary and benefit plan design
Drive engagements to help build effective strategies for member identification, experience, and retention
Establish and maintain compliance with relevant regulations
Set up operational readiness and retail network management
Meet security standards for protecting personal health data
Develop mail-order pharmacy management
Utilize product evaluation and selection
Encora’s Patient Portal makes it easy for providers, payers, and other healthcare organizations to engage with patients more effectively. With a few clicks, patients can access essential functions, including wellness management, health risk assessments, personal health record (PHR), and telemedicine.
A system-agnostic patient portal that works with any installed EMR or other software
Increased medication adherence and reconciliation
Customizable patient care reports with notifications
Online bill pay and financial management tools
Mobile-responsive design for tablets and smartphones
Customized, integrated forms
Patient surveys and patient-centered data reporting