Mission-critical processes
Rapidly Automate Mission-Critical Processes across Your Insurance Enterprise 

Use comprehensive but easy-to-use configurations to automate mission-critical processes using low code platforms quickly and accurately such as Appian and IBM DBA 

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Encora’s Ultera
Application Solution  

Encora’s Ultera application offering automates mission-critical processes across the Insurance enterprise through configuration. Ultera operates with industry-leading platforms from Appian and IBM/DBA. 

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Improve the speed and efficiency of mission-critical processes across functions such as

Complex & exception claims

Disability claims

New business & enrollment


Network management

Membership management

Prior authorization

Class-Leading Benefits 


Eliminate manual searching, sorting, and case assembly of existing data. Fully automate caseload assignments, reminders, and follow-ups.


A comprehensive library of role and task-based user interfaces specific to insurance knowledge workers. Rapidly deploy configuration for your business needs. No custom design/development costs, duration, or risk.


Optimize each target process with pre-integrated modules built to leverage industry-leading Process and Content Management and Integration platforms.


Easily integrate with legacy systems using open standards and a suite of open APIs.

Outcome-driven automation 

Encora’s mission-critical process automation solutions contain key offerings that help clients improve operational speed and excellence.  


Get Faster Time-to-Value 

With out-of-the-box, consistent, and easy-to-use user interfaces for documents, data, and task completions 


Integrate Multiple Sources of Information 

“Composite” views support task-specific needs (e.g., high volume claim processing) 


Synchronize Automatically 

Updates between content, process information, and host systems