Digital Commerce

Digital commerce has revolutionized the retail industry, delivering immersive and personalized shopping experiences through increasingly digital channels.

Representative Client Partners

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Our Services

We help you develop, execute, and profit from innovation in your industry. Our Services enable you to define your strategic innovation roadmap, build capabilities to keep pace with rapidly changing business environments, fast track your development process, and maximize market adoption.

Envision

New Experiences

Enable

Modern Capabilities

Engineer

Agile Innovation

Engage

Market Adoption
  • Digital intelligence overlays for in-store experiences
  • New customer engagement technologies (Voice search, blockchain-based purchases, etc.)
  • Loyalty constructs that move beyond discounts and points to cultivate customer preference (moving from transactions to customer lifecycle management)
  • Virtual distribution centers, and last-mile fulfillment systems
  • Integration of second- and third-party data to enhance product propensity models
  • Data architecture (ODS, EDW, marts) to support product performance reporting and customer segment-based reporting
  • Inventory and fulfillment management systems
  • Omni-channel sales platforms, built on micro-service fabrics, spanning all customer touchpoints
  • Personalized (next best) product recommendations based on user preferences, past and in-session behaviors and Bayesian modeling
  • Conversion optimization, including chatbots, A/B testing, etc.
  • “Subscription”-like services for recurring product needs (with individualized algorithms predicting repurchase cycles for each consumer)
  • Responsive website design supporting desktop, tablet, and mobile users

Client Success Stories

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1-800-FLOWERS

Many companies took their first steps "online" 10-15 years ago, and are only now confronting the ...

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Testimonials