CASE STUDY • PriceSmart

How PriceSmart Transformed Its Cloud Infrastructure for Modern Retail Operations

Industry

Retail & Consumer

Our Contributions

Intelligent DevSecOps, Cloud-native AI Platform Engineering, Modernization & Migration, AIOps Autonomous FinOps & SecOps

The Challenge

PriceSmart, a leading shopping membership club, needed to modernize its IT infrastructure to stay competitive as retail shifts increasingly online. The company sought to improve infrastructure for retail and e-commerce operations but faced critical bottlenecks: inefficient release management processes, slow and risky deployments, and outdated Kubernetes infrastructure that couldn't support modern cloud operations. These legacy systems prevented PriceSmart from delivering the seamless customer experiences that today's retail environment demands.

Encora was chosen for its expertise in cloud-native transformations and retail technology solutions. Today, PriceSmart operates with cloud-native infrastructure that supports rapid innovation while maintaining the reliability that its members expect.

How We Did It

We leveraged AWS's comprehensive cloud platform to create a modern, secure, and cost-effective infrastructure that supports PriceSmart's retail operations:

Faster, More Reliable Product Delivery

We established automated deployment processes that deliver new features faster and more reliably. This eliminates deployment errors, reduces time-to-market, and ensures consistent performance across environments.

Dramatic Cost Reduction Through Smart Scaling

We built a flexible system that automatically scales resources based on demand, reducing infrastructure costs during low-traffic periods by up to 60% while enabling rapid feature additions.

Enterprise-Grade Security and Zero Downtime

We implemented security measures and zero-downtime deployments that protect customer data while ensuring new releases never interrupt operations. Proactive monitoring resolves potential problems before they impact experiences.

The Result: Modern Infrastructure That Powers Retail Innovation

Working with Encora and AWS, PriceSmart established a robust, scalable cloud infrastructure that transformed their deployment capabilities and operational efficiency:

40%

Reduction in deployment time

30%

Improvement in cost savings

90% reduction in deployment-related disruptions minimizing downtime
Enhanced deployment reliability through automated release pipelines and composable GitOps implementation

The Bottom Line

This transformation established PriceSmart with a composable cloud infrastructure that scales its business growth while reducing operational costs and deployment risks. With automated pipelines, enhanced security, and cost-optimized serverless architecture, PriceSmart can now innovate rapidly while maintaining the operational excellence its members depend on. Their modern cloud foundation positions them to adapt quickly to changing retail demands and continue delivering value to communities through their philanthropic mission.