A Network of
Innovation Experts

Encora has a long history of delivering exceptional software engineering & product engineering services across a range of tech-enabled industries. We are deeply expert in the various disciplines, tools and technologies that power the emerging economy, and this is one of the primary reasons that clients choose Encora over the many strategic alternatives that they have.

Technology Practices and Technical Centers of Excellence

Cloud Services icon

Cloud Services

Product Engineering icon

Product Engineering

Data Science & Engineering icon

Data Science & Engineering

Digital Experience icon

Digital Experience

DevOps icon

DevOps

CyberSecurity icon

CyberSecurity

Quality Engineering icon

Quality Engineering

Generative AI icon

Generative AI

Cloud Services

  • Cloud & SaaS Enablement
  • Cloud Native Development
  • Cloud Engineering
  • Management & Optimization
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Product Engineering

  • Product development
  • Product testing
  • Product management
  • Product modernization
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Data Science & Engineering

  • Data Architecture
  • Data Analytics & BI
  • AI & Machine Learning
  • DataOps, MLOps
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Digital Experience

  • UI / UX
  • Digital Commerce
  • Mobility Solutions
  • Digital Learning & AR / VR / MR
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DevOps

  • Continuous Integration
  • Continuous Delivery
  • Infrastructure-as-code
  • Microservices
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CyberSecurity

  • Zero Trust Architecture (ZTA)
  • User & Entity Behavioral Analytics
  • Blockchain & Hashgraph
  •  Data & application security
  •  Storage & database security
  • Monitoring & log analytics
  • Privacy Enhancing Computation (Differential Privacy, SMPC, Homomorphic encryption)
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Quality Engineering

  • Test strategy & Test automation
  • Unit & integration testing
  • Load and performance testing
  • Security, resilience & accessibility testing
  • Domain-specific testing (HealthTech, FinTech)
  • Mobile testing
  • Microservices, API & data testing
Learn More

Generative AI

  • Sprint Planning
  • UI/UX Design
  • Core Programming
  • QA & Testing
  • Monitoring & Observability
  • Content Generation
Learn More

Innovation Leaders

Chinmay Mhaskar
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Chinmay Mhaskar

Product Engineering

IN

Chinmay Mhaskar

Chinmay Mhaskar

VP - Engineering

Product Engineering

IN

Chinmay Mhaskar has over 20 years of experience spanning a wide range of technical and managerial positions within multi-site, multi-cultural teams. He leads several large product development and delivery teams across industry domains using diverse technology skills.

Chinmay is a co-leader of Encora’s Product Engineering Technology Practice, responsible for product engineering process improvements, delivery predictability and overall customer satisfaction. He has built, setup and managed multiple offshore product development teams on cutting edge technologies and helped several key customers to modernize their product.

Chinmay is passionate about new product design, development and delivery. He holds a BE in Electrical Engineering from Maharaja Sayajirao University of Baroda, Vadodara.

Artemisa Yescas
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Artemisa Yescas

Quality Engineering

MX

Artemisa Yescas

Artemisa Yescas

Product Owner and QA Lead

Quality Engineering

MX

Artemisa Yescas is a Product Owner and Quality Assurance Lead at Encora. With more than 12 years of software development experience, she has broad fluency with a wide range of programming languages such as React, Java, Python, SQL, Javascript & C++.

Artemisa’s responsibilities include participation in design, estimation, coding, testing, delivery and maintenance of client software. She is responsible for the certification of internal and external key stakeholders in Agile methodology and is one of Encora’s Agile learning and development coaches.

Artemisa is a fierce promoter of continuous improvement who enjoys mentoring others in her software areas of expertise. She is especially motivated to build great quality products that deliver value to our clients and customers. Artemisa holds a Master of Science in Computer Science from Tecnológico de Monterrey.

Judith Garcia
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Judith Garcia

Quality Engineering

MX

Judith Garcia

Judith Garcia

QA Engineer

Quality Engineering

MX

Judith Garcia is one of Encora’s QA Engineering leaders. She has over 10 years of experience in software development quality, with extensive expertise in the Travel Transportation & Logistics industry.

As QA Engineering leader, Judith ensures consistent quality of deliverables from the requirements phase through deployment, creating test strategies, their execution, and automation. She has led efforts to create internal tools to increase productivity and the adoption of new processes.

In addition to her technical focus on quality, Judith has also focused on creating a safe space for team members to grow according to their professional motivations. She holds a bachelor's degree from Instituto Tecnológico de Hermosillo, ISTQB and iSTQI certifications. In her free time, she geeks out about photography, cinematography, baking, gardening, languages, and dogs.

Liliana Reina
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Liliana Reina

Product Engineering

Generative AI

MX

Liliana Reina

Liliana Reina

Co-Head of Products

Product Engineering

Generative AI

MX

Liliana Reina is the Co-Head of Proprietary Products at Encora, leading the global product strategy to launch SaaS B2B products that accelerate innovation for customers, and create a rapidly-growing annuity revenue stream.

She has over 5 years of experience building and managing products through the software development lifecycle, from ideation to design, development , launch and enhancement over time. Liliana has participated in multiple hackathons and challenges to create “proof of concept” products in a truncated time. She also has 4 years of experience in finance account administration.

Liliana is motivated every day to empower the Proprietary Product team to reach its goals by learning together and identifying new product opportunities in the rapid-evolving technology landscape. Liliana holds a Bachelor’s in Entrepreneurship from Tecnologico de Monterrey (ITESM) and is an MBA candidate with an emphasis in Digital Transformation.

Marc Bernal
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Marc Bernal

Product Engineering

MX

Marc Bernal

Marc Bernal

Full Stack Software Developer

Product Engineering

MX

Marc Bernal is one of the co-leaders of Encora’s Product Engineering Technology Practice, a full stack software developer with more than 20 years of experience across sectors.

Marc has deep expertise in education, security and HealthTech, having developed and brought to market numerous new products. He works with an international base of clients, supporting the Staffing team in identifying and bringing the right talent to Encora clients.

Marc is passionate about software, both in quality and purpose, and is strongly motivated by the potential to improve people’s lives through the creation of tools that help both communities and companies. He studied Computer Engineering at the Universitat Autonòma de Barcelona, his hometown. In his leisure time, his passions include reading, playing classical guitar and videogames.

Erick Vargas
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Erick Vargas

Product Engineering

CR

Erick Vargas

Erick Vargas

Enterprise Architect

Product Engineering

CR

Erick Vargas is an experienced, hands-on, and results-oriented Product Engineering leader with over 20 years of experience in the technology industry. Erick co-leads Encora’s Product Engineering Technology Practice, and has broad experience in aligning technology solutions to business strategy.

Erick works closely with Encora’s teams to engage new customers and support ongoing client engagements, leveraging his deep technical expertise and experience in the Fast Growing Tech, Retail, HealthTech, Media and Education industries. He also leads efforts to design future state capabilities that enhance Encora’s internal organizational processes.

Erick holds a Masters degree in Industrial Engineering and a Bachelors degree in Software Engineering, both from the Instituto Tecnológico de Costa Rica.

Manuel Cubillo
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Manuel Cubillo

DevOps

Cloud Services

CR

Manuel Cubillo

Manuel Cubillo

Pro. Services Unit Manager

DevOps

Cloud Services

CR

Manuel Cubillo is a multi-disciplinary business development leader with over 15 years of experience in software development. As a co-leader of Encora’s CSA division, Manuel is responsible for the management & development of teams across LatAm and the U.S.
Manuel has extensive experience working in both agile and traditional approaches, leading delivery operations in multiple service areas, including DevOps, Cloud Services, Data Science & Engineering, Quality Assurance & Test Automation, and UI/UX.
Manuel is passionate about the development of new business areas, continuous improvement, and inspiring and coaching leaders within a 1,000+ person organization. He has a reputation for strong leadership and technical skills, as well as managing multi-location/multi-disciplinary teams. Manuel holds Computer Science degrees from Tecnologico de Costa Rica (BSc) and Universidad de Costa Rica (MSc).

Gustavo Romero
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Gustavo Romero

DevOps

BO

Gustavo Romero

Gustavo Romero

Sr. DevOps Engineer

DevOps

BO

Gustavo Romero is a seasoned Lead Cloud / DevOps engineer with a focus on AWS Cloud and security compliance over the last 10 years. A true AWS champion, Gustavo has earned every professional level AWS certification.

Gustavo’s broad client experiences include migration of on-premises applications to the Cloud, implementation of CI/CD processes within Cloud environments, creation of “Infrastructure As Code” templates for infrastructure deployments, establishment of SOC 2 Typ2 e security protocols for an SaaS applications, and broad deployment of automation strategies to drive scalable impacts for clients.

Gustavo is a passionate technologist, always looking for new challenges. Gustavo has a BSc in Systems Engineering from Universidad Catolica Boliviana, as well a MSc in IT Security from Escuela Militar de Ingenieria.

Vivek Rastogi
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Vivek Rastogi

Data Science & Engineering

Generative AI

IN

Vivek Rastogi

Vivek Rastogi

VP of Engineering

Data Science & Engineering

Generative AI

IN

Vivek Rastogi is a strong product development and delivery experience leader with experience across a range of IT Product & Services organizations. He has over 20 years of experience in leading large engagements and teams to deliver industry-leading innovations.

Vivek has been instrumental in driving a number of strategic initiatives and partnerships across business units, clients, and geographies. He specializes in the use of Data Science to enable and drive revenue growth for clients.

Vivek has a passion for problem-solving and relationship development, enabling him to maneuver across the organization in a smooth manner while driving results. Vivek graduated from IIT - Bombay and holds an Executive Masters in International Business from IIFT - New Delhi. He is an avid traveler and loves to explore the world.

Jorge Hernández
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Jorge Hernández

Data Science & Engineering

Generative AI

MX

Jorge Hernández

Jorge Hernández

Sr. Machine Learning Research Engineer

Data Science & Engineering

Generative AI

MX

Jorge Hernandez is a computer scientist with over 20 years of experience as a software engineer. He has led cross functional, distributed teams as both Tech Lead and CTO to deliver solutions in projects for millions of users across local and federal governments, academia and industry.

As a Machine Learning Research Engineer, he leads clients’ machine learning team in delivering SOTA results in data and text extraction from scanned documents, using a novel machine learning algorithm developed in-house, which allows Low Shot and Zero Shot training without sacrificing accuracy or recall, as well as facilitating transparency in the trained models.

Jorge's research interests include Deep Learning, Quantum Computing, Quantum Machine Learning and Fair, Safe and Transparent AI, as well as the applications of both standard and Quantum Machine Learning to Genomics, Proteomics, Synthetic Biology and Materials Science. His other interests include classical music, neuroscience, philosophy of science, physics and role-playing games. Jorge majored in Computer Science at the Faculty of Sciences of the National Autonomous University of Mexico.

Rodrigo Vargas
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Rodrigo Vargas

Data Science & Engineering

Generative AI

CR

Rodrigo Vargas

Rodrigo Vargas

Delivery Director

Data Science & Engineering

Generative AI

CR

Rodrigo Vargas is a leader of Encora’s Data Science & Engineering Technology Practice. In addition, he oversees project delivery for the Central & South America division, guaranteeing customer satisfaction through best-in-class services.

Rodrigo has 20 years of experience in the IT industry, going from a passionate Software Engineer to an even more passionate, insightful, and disruptive leader in areas that span different technology specializations that includes Enterprise Software Architecture, Digital Transformation, Systems Modernization, Product Development, IoT, AI/ML, and Data Science, among others.

Passionate about data, human behavior and how technology can help make our lives better, Rodrigo’s focus is on finding innovative, disruptive ways to better understand how data democratization can deliver best-in-class services that drive better decision making. Rodrigo has a BS degree in Computer Science from Tecnológico de Costa Rica and a MSc in Control Engineering from Tecnológico de Monterrey.

Ronald Hernández
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Ronald Hernández

Data Science & Engineering

CR

Ronald Hernández

Ronald Hernández

Business Unit Manager

Data Science & Engineering

CR

As an Encora global innovation leader, Ronald Hernandez brings over 20 years’ experience in solutions design and software development to clients. Ronald has spent more than a decade pioneering mobile development, helping support the emergence of the iOS and Android platforms (over legacy BlackBerry and Windows platforms).
Ronald focuses primarily on enterprise-level Java web app development, leading and collaborating with a diverse multi-cultural team that spanning the USA, LATAM, Europe and India. Ronald currently co-leads Encora’s Product Engineering Technology Practice.

Ronald spends his free time thinking and learning about algorithms, data structures, programming language theory, distributed systems, highly-scalable architectures, cyber security, ML and IoT. He is also passionate about travelling, music (listening, as well as playing bass and drums), photography and DIY projects. Ronald holds a BS in Computer Science from Tecnologico de Costa Rica.

Durga Dasan
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Durga Dasan

CyberSecurity

IN

Durga Dasan

Durga Dasan

Vice President

CyberSecurity

IN

Durga Dasan manages and owns complete delivery of large and medium delivery teams across technology skills, platforms and industry verticals. He has extensive experience in IT product and solution engineering, that includes managing design, development, project delivery, client engagements and business development.

In his role, Durga works closely with a range of business leaders to drive performance. He has been instrumental in various initiatives and played a key role in establishing Encora’s partnership with Salesforce.

Durga’s keen interpersonal and problem-solving skills make him a strong contributor to any client engagement. He holds degrees from St Anselm’s Ajmer and Bangalore University.

Josue Murillo
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Josue Murillo

Cloud Services

CR

Josue Murillo

Josue Murillo

DevOps Engineer

Cloud Services

CR

Josue Murillo is a Senior DevOps Engineer, and one of the co-leaders of Encora’s Cloud Services Technology Practice. Josue has extensive experience leading teams, from multi-disciplinary Agile teams to DevOps-only teams.

Josue’s expertise is the AWS Cloud platform, with over 5 years of experience creating Cloud solutions across a wide variety of client contexts. He has experience designing and implementing Cloud-ready solutions, migrating applications to the Cloud, optimizing Cloud architectures, improving disaster recovery and data backup strategies, and implementing CI/CD solutions for the Cloud, using a combination of Cloud-only and hybrid solutions.
Josue is passionate about embracing new and emerging technologies to deliver impact for clients.

Saravana Kumar Rajiah
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Saravana Kumar Rajiah

Digital Experience

IN

Saravana Kumar Rajiah

Saravana Kumar Rajiah

VP - Engineering

Digital Experience

IN

Saravana Kumar Rajiah has over 20 years of experience in building enterprise-class applications and products. In role at Encora, Saravana manages globally-distributed engineering teams to develop NextGen products across the FinTech industry.
Saravana’s deep expertise includes greenfield product development, from ideation through the full software development lifecycle to customer onboarding. He also has extensive experience with product re-engineering and large-scale cloud migration.
Saravana is passionate about technology and follows closely the emerging technology trends in cloud & edge computing, data platforms and effective enterprise adoption of AI & ML. Saravana holds a Bachelor of Engineering Degree with Distinction from the Coimbatore Institute of Technology and a Post Graduate Diploma in Data Analytics from the IIIT, Bangalore.

Sandra Vazquez
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Sandra Vazquez

Digital Experience

Generative AI

MX

Sandra Vazquez

Sandra Vazquez

Head of UX

Digital Experience

Generative AI

MX

Sandra Vazquez is a UX and CX leader with more than 10 years of experience helping software companies improve the user experience of their products. With an entrepreneurial background, she guides companies on how to build engaging products and impact market adoption.

In her role as Head of User Experience, Sandra works with clients from all around the world to discover their users' perspectives and translate them into actionable design solutions that ultimately drive growth.

Sandra has a bachelor’s degree in Management Information Systems from the University of Arizona.

Jessica Contreras
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Jessica Contreras

Digital Experience

MX

Jessica Contreras

Jessica Contreras

UI/UX Designer

Digital Experience

MX

Jessica Contreras is an UX/UI Designer with over 5 years of experience working with enterprises and software design and development.

In her UX/UI role in Encora, she promotes focus on User Experience in and out of the digital products to help grow businesses, and has facilitated workshops and templates for Encora’s clients and teammates for UX research and UX accesibility.

With a background in graphic design and marketing she always keeps in mind the business goals and advocates for how better design can improve user’s experience and help meet business goals.Jessica has a BA in Graphic Design from Universidad del Zulia in Venezuela, where she is from.

André Scandaroli
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André Scandaroli

Product Engineering

BR

André Scandaroli

André Scandaroli

Software Development Manager

Product Engineering

BR

Currently holding the position of Software Development Manager and being a member of the Daitan Technology Council holding the title of DMTS (Distinguished Members of Technical Staff), André is co-responsible for promoting and fostering the excellence of execution in Daitan's Services, assisting in process and architectural reviews, tools & component selection, best practices, etc. to ensure that all teams gain the full advantage of the collective knowledge across Daitan. André has a strong software development and architecture background added to accumulated expertise leading agile teams.
Holds a B.Sc. in Computer Science from the Federal University of Sao Carlos, working in the software industry since 2001. Gathered experience in software development during 10 years working as a Software Engineer and in the last 10 years as a Software Development Manager. Had broad experience as a developer, ranging from embedded pre-smartphone mobile software to telecom platforms and enterprise applications, playing all roles in the SDLC. As a Software Development Manager was able to specialize in Agile, acquiring Scrum Alliance Certifications (CSM, CSPO, and A-CSM) and explore several challenging situations where the core values and principles of Agile could be applied.

João Caleffi
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João Caleffi

Product Engineering

BR

João Caleffi

João Caleffi

Innovation Manager

Product Engineering

BR

Innovation Manager with experience in systems architecture, DevOps, agile methodologies and business/process mapping tools. Has a bachelor in Computer Science form Universidade de São Paulo and post graduation in Master of Business Administration, holds the Project Management Professional certification by PMI, with over 14 years of experience working with IT, systems architecture, agile methodologies, pre-sales and consultancy for projects in different industries and continents, such as Telecommunications and Logistics, in Latin America, Europe and in the US.
João Caleffi is always looking for innovative ideas and solutions that could be applied to our business and customers.

Flávia Negrão
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Flávia Negrão

Digital Experience

BR

Flávia Negrão

Flávia Negrão

Experience Design Studio Manager

Digital Experience

BR

Flávia has more than 20 years experience in User Experience Design and loves to solve people's problems through design. She has broad experience with UX research, usability evaluation, interaction design, user interface prototyping (lo-fi and hi-fi) and user testing. She has designed cross platform, from mobile apps to complex Saas products. Evangelist and speaker. She is always eager to teach and learn! She is currently leading the Daitan Experience Design Studio.
As a hands-on person, resilient and versatile. She has worked with distributed teams, collaborating with Product Managers, Product Owners, Engineers, Marketing, Sales.
Results driven person, with excellent outcomes in bringing timely delivery while ensuring quality and aiming for a better user experience.

Celso Junior
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Celso Junior

Digital Experience

BR

Celso Junior

Celso Junior

Lead Product Designer

Digital Experience

BR

Celso Mizerani Júnior is a Lead Product Designer working with startups and large companies to bridge the gap between business, design and development.
Using techniques and learnings from the startup world, Celso works collaboratively with clients to bring user centered pragmatism to projects focused on designing and developing MVPs.
He loves to draw inspiration from musicians, gamers, tattoo artists, chefs, comedians and entrepreneurs to design experiences that click.
Celso holds a bachelor's degree in Computer Science from the University of Campinas.

Vijay Kumar
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Vijay Kumar

DevOps

IN

Vijay Kumar

Vijay Kumar

Senior Vice President

DevOps

IN

Vijay has over 25 years of experience, an Innovative thought leader with record of leading design, development and delivery of high technology solutions for medium to large complex projects and products using optimized processes and best practices to drive revenue, efficiency, and customer time-to-market.

He has strong Engineering acumen coupled with strong Leadership skills with an hands-on approach. He has played leadership roles being a Global Engineering Head and also as a Technology head in his previous tenures. He has led culturally diverse global IT teams across multiple technology and functional areas and delivered large-scale, complex projects with a focus on technology transformation;

He has expertise in various methodologies, tools and technologies across platforms/domains and has specialization in Open Source/Java Technologies, DevOps/Cloud Technologies, Microsoft Technologies, Business Intelligence, and Legacy technologies

Vijay is a co-leader of Encora's DevOps Technology Practice and is responsible for bringing in best practices and continuously refining processes to shorten development cycles and improve on applications time to market. He holds a Bachelor's Degree from Bangalore University.

Paola Parra
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Paola Parra

Digital Experience

COL

Paola Parra

Paola Parra

UI-UX Designer

Digital Experience

COL

Paola Parra is a designer with more than 7 years of experience creating digital experiences based on user and market needs. As strategic leader of the UXUI unit for CSA, Paola has been responsible for leading initiatives for the improvement of design processes, standardization of design components as a new business model and support to many areas to enhance the growth and importance of the unit.

Paola is passionate about changing the culture in organizations always focusing on the user, generating passion for design in every project and team as well as a complete understanding of the importance of user experience in digital environments.

Paola has a degree in Interactive Media Design from Icesi University in Colombia and a Masters in Mobile App Design from the Barcelona School of Design.
Cesar Oliart
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Cesar Oliart

Data Science & Engineering

PE

Cesar Oliart

Cesar Oliart

Principal Data Engineer

Data Science & Engineering

PE

Engineer at Encora's CSA Division. He is a multi-disciplinary engineer with over 10 years of experience in Data Engineering, Analytics, Business Intelligence, and other related areas. BSc in System Engineering from Universidad Peruana de Ciencias Aplicadas (UPC).

César's deepest expertise is centered on the Modern Data Stack, creating and maintaining data solution in the cloud across a wide variety of client contexts. He has experience designing and implementing data solutions, optimizing data pipelines and improving cloud architectures.

César is passionate about investigation and implementation of new technologies to create a positive impact on clients.
André Moreira
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André Moreira

Quality Engineering

BR

André Moreira

André Moreira

Quality Engineer

Quality Engineering

BR

André has been working as a Quality Assurance Engineer and a Test Automation Specialist in high-performance teams for over 10 years. He is currently acting as a QA Tech Lead in a telecom/legal network monitoring project where he is leading a team of engineers to organize and succeed in a complex environment/solution. He holds a B.Sc. degree in Computer Engineering from Amazonas State University and an MBA in Project Management from Getulio Vargas Foundation. He is continuously improving by specializing in agile practices, facilitation and testing, holding certifications like CSM, A-CSM, CSD, A-CSD, CSPO from Scrum Alliance, PSM-I from Scrum.org, KPM-1 from Lean Kanban University and CTFL from BSTQB. As a Quality Assurance Engineer, André had the opportunity to work with several kinds of applications, being the most notable ones an embedded app for a teller cash machines, a web-based platform to manage medical routines and paperwork in factories, a web-based biometric profiling app integrated with fingerprint devices and cameras for facial recognition, and an audio and video conferencing system. His technical expertise in software testing includes managing manual test routines, performing end-to-end and system-level tests, engaging in automation for regression and acceptance tests with different programming languages, tools and frameworks like Java-based Selenium, Python-based Robot Framework and Protractor.js, and evaluating Key Performance Indicators (KPIs) for application and APIs using tools like Jmeter. André really enjoys sharing knowledge and engaging people, for example, he leads initiatives like a QA Community of Practice and an internal Scrum Master training.
Sonali Kochar
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Sonali Kochar

Product Engineering

Generative AI

IN

Sonali Kochar

Sonali Kochar

VP of Delivery/Operations, DXP

Product Engineering

Generative AI

IN

Sonali Kochar is the VP of Delivery/Operations, DXP based out of Ahmedabad, India. Sonali has more than 13+ years of experience in architecting and design/development of enterprise-wide applications and more than 7 years of leadership experience in building large scale engineering teams focused on innovation, execution, growth, and development. Before joining Encora, Sonali worked for Sun Microsystems and NASA. She holds a Master's degree in Computer Science from Santa Clara University, California
Denise Robles
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Denise Robles

CyberSecurity

PE

Denise Robles

Denise Robles

Enterprise Solutions Architect

CyberSecurity

PE

Denise Robles is in charge of the creation and definition of architectural artifacts based on the needs of our clients (delivery and pre-sales) and is also developing the blockchain offer for CSA Enjoys creating solutions to challenge the status quo, focusing on making people and projects succeed. Leads co-creation workshops with clients of Blockchain business models and related prototypes. She has a deep knowledge of transformation projects and Banking, as well as Insurance among other industries. As an Architect, she has held different roles such as Enterprise Architect, Solution Architect, Integration, and Blockchain Architect. She also held positions as Co-Creation Leader using Design Thinking tools, Business Consultant, Scrum Master, in addition to other Business and IT roles.
Juan Carlos Porras
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Juan Carlos Porras

Quality Engineering

CR

Juan Carlos Porras

Juan Carlos Porras

QA Unit Manager

Quality Engineering

CR

Starts his work in Encora in 2003 as a PM, leading web applications development projects and the development of the SIEF application, which kickstarted the creation of the Bank Unit, that is currently installed in over 10 financial institutions across Costa Rica. He leads the establishment of the first services and Testing Methodology, that would later become Encora's Business Unit of Testing Services, being its Corporate Manager from 2006 until the present time. He helped grow the Unit from its beginnings, 24 to over 330 people as of currently and has offered not only functional tests but also automation and specialized testings. Before Encora, he worked for 10 years on the company Sysde Internacional, as a Presale Corporate Manager and a Microcredit System Product Manager, where he lead financial system implementation projects in Latin America and Africa, in countries such as Madagascar, Senegal, Burkina Faso, and Mali He alternates his activities in the Quality Control area with his passion for music, piano, scuba diving, and mountain biking.
Saravana Srinivasan
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Saravana Srinivasan

Quality Engineering

IN

Saravana Srinivasan

Saravana Srinivasan

Associate Vice President

Quality Engineering

IN

Saravana Babu has 23 years of experience in the IT industry in a variety of roles including Developer, Quality engineer, Engineering Manager and Head of Quality. Of these 23 years, he has invested 18 years in software test engineering and project management. His PMP certification has allowed his build exceptional planning and organizing skills and he has successfully led all aspects of software testing. More specifically, he has vast expertise in manual and automated testing of financial products and web applications. In his current role as an Associate Vice President, Saravana Babu is responsible for recruiting, training and managing teams responsible for Quality Engineering
Alvaro Zuniga
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Alvaro Zuniga

Quality Engineering

Generative AI

CR

Alvaro Zuniga

Alvaro Zuniga

Quality Assurance Manager

Quality Engineering

Generative AI

CR

Álvaro Zúñiga is a Quality Assurance Manager at Encora. He has over 10 years of experience in a wide range of technical and managerial roles. He focuses on leading delivery teams to plan, implement and manage their QA strategies. He has acted as the QA Manager of multi-location teams in industries such as retail, e-commerce, hospitality, education, self-driving vehicles and publishing.

As Encora’s Central and South America division leader of test automation, Álvaro has been able to acquire expertise on multiple tools and techniques that he leverages to align technology solutions to business strategies.

Álvaro has a Computer Science degree and a Master’s in Information Technology Management, both from Tecnológico de Costa Rica.
Rangaraju Raju
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Rangaraju Raju

Cloud Services

IN

Rangaraju Raju

Rangaraju Raju

Engineering Head

Cloud Services

IN

Ranga is an AWS, Azure, TOGAF, and SAFe Certified expert, senior engineering leader, and enterprise solution architect with 25 years of extensive experience in building & enhancing enterprise systems, frameworks, cloud-native platforms and solutions, product development, and re-engineering, across multiple technologies and platforms.

He has a proven track record of conceptualizing, architecting, and delivering reliable and scalable systems and products using EAI, cloud-native, serverless, microservices, and elastic and container technologies.

Ranga has worked extensively in the FinTech, HealthTech, retail, and logistics sectors and is the architectural lead for major application modernizations.

He has architected and delivered mission-critical and innovative technology solutions that have helped Encora and our clients succeed.

He holds a Bachelor's Degree from Government College of Technology, Coimbatore and Executive Program in Management from IIM Calcutta.

Ivan Caramello
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Ivan Caramello

Data Science & Engineering

Generative AI

BR

Ivan Caramello

Data Science Tech Lead

Data Science & Engineering

Generative AI

BR

Ivan Caramello de Andrade has 8+ years of experience in Artificial Intelligence and Data Science projects for global Telecommunication and Electronics companies. His background includes the design and implementation of Machine Learning models for problems such as anomaly detection, failure prediction and behavior recognition.

Marlon Hoffmann
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Marlon Hoffmann

Data Science & Engineering

BR

Marlon Hoffmann

Marlon Hoffmann

Project Management

Data Science & Engineering

BR

Marlon Weiss Hoffmann has 20+ years of professional experience, 5+ of those managing Data Engineering, Analytics and Data Science projects in the Financial Services Industry. His background includes Data Governance projects, SAS, Power BI, Project Management, Agile methodologies and Software Development.

João Longo
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João Longo

Cloud Services

Product Engineering

BR

João Longo

João Longo

Systems Architect and Engineering Tech Lead

Cloud Services

Product Engineering

BR

João has a solid 11+ years of experience as a software engineer. Thereafter, he transitioned to a technical leader (4+ years) and to a systems architect (3+ years), acting in different technological areas such as Microservices, GraphQL Federation, Web development, Telecom, and DevOps.

João has obtained a BSc in Computer Science from the Universidade Estadual Paulista (UNESP) and a MSc in Computer Science from the Universidate de Campinas (UNICAMP).

In April/2022 João was awarded the Distinguished Member of Technical Staff (DMTS) title, joining the Brazil Division Technology Council.

Paul Choi
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Paul Choi

Data Science & Engineering

USA

Paul Choi

Paul Choi

Engineering Manager

Data Science & Engineering

USA

Paul Choi is an Engineering Manager specializing in data practices. Paul has more than 5+ years of experience in data engineering, cloud engineering, and project management. With expertise in solutions architecting and data management, he has led several projects end-to-end. Paul has experience standardizing the data practice to follow industry best practices and ensure regulatory compliance. Paul holds certifications from AWS, GCP, and Azure.

Nupur Avantika
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Nupur Avantika

Digital Experience

IN

Nupur Avantika

Nupur Avantika

Vice President-Digital Learning/Experience

Digital Experience

IN

Nupur Avantika is Vice President-Digital Learning/Experience at Encora and is based in Pune, India.
Nupur heads the operations of the Digital Learning/Experience at Encora’s Pune Lab with the mandate of stabilizing operations and ensuring seamless customer engagement through the ongoing business transformation. She also works closely with the sales leadership in the US, Europe, and APAC to ensure predictable and continuous business.  With 20+ years of experience in digital learning, another focus area for Nupur is to upscale our capabilities to include latest trends and technologies in the Digital Learning/Experience domain.

Nupur holds a Master’s in Communication Media for Children from SNDT University, Pune and a Post Graduate Diploma in Digital Business from Emeritus Institute of Management, Singapore, in collaboration with MIT Management Executive Education and Columbia Business School.

Keerthi Vaddi
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Keerthi Vaddi

Quality Engineering

Generative AI

IN

Keerthi Vaddi

Keerthi Vaddi

Senior QA Manager, DXP

Quality Engineering

Generative AI

IN

Keerthi Vaddi is the Senior QA Manager, DXP based out of Hyderabad, India. Keerthi has more than 11+Years of experience in QA testing practices of web/mobile based applications and more than 5 years of experience in leading/managing multiple stacks of QA engineers by focusing on optimization, Innovation, Automation along with quality deliverables. Before joining Encora, Keerthi worked for CTS (Cognizant Technology Solutions), Hexaware Technologies, Amazon Development Centre. She holds Bachelor of Engineering in Computer Science Engineering

Poorvi Nigotiya
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Poorvi Nigotiya

Product Engineering

IN

Poorvi Nigotiya

Poorvi Nigotiya

Engineering Manager,DXP

Product Engineering

IN

Poorvi Nigotiya is an Engineering Manager,DXP based out of Ahmedabad, India.
She is responsible for product engineering and is actively involved in project delivery and process improvement.
She has more than 12 years of experience in IT industry leading the development of enterprise application in various domains including E-commerce, Fintech and Energy.
She is an Agile methodologist, cloud practitioner and passionate problem solver.

Poorvi holds a Bachelor's degree in Electronics and Communication Engineering from JSSATE, Noida, India.

Maria Camila
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Maria Camila

Digital Experience

Generative AI

COL

Maria Camila

Maria Camila

Digital Experience

Digital Experience

Generative AI

COL

I’m an Interactive Media Designer with 10+ years of experience designing digital products and experiences. I’m a passionate designer with expertise in User Interface design for mobile and web products, Design systems, a User Experience Design. My biggest goal is to help companies of all sizes to make their ideas a reality and help them build products that win the market. My mission: Contribute to building a well-designed world.
Rick Chauhan
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Rick Chauhan

DevOps

IN

Rick Chauhan

Rick Chauhan

DevOps

DevOps

IN

Rick Chauhan is an engineering manager of Cloud/DevOps practices with 9+ years of experience in Cloud engineering, DevOps, and Software development. He has extensive experience delivering cloud architectural solutions, supporting complex operations from migration to scaling, and automating/optimizing missing critical deployments over a large infrastructure. He has designed and developed cloud infrastructure, CI/CD solutions, and application monitoring setups for projects in different sectors like Fintech, E-Commerce, Energy, and E-Learning using AWS, Azure, and GCP cloud platforms. Rick holds a Master's in Computer Application from S.P University, Gujarat, India, and certifications from AWS and Azure.

 
Bryan Torres
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Bryan Torres

Product Engineering

CR

Bryan Torres

Bryan Torres

Business Analyst Manager

Product Engineering

CR

Bryan has over 13 years of experience working in the software industry playing technical and managerial roles, he is passionate about innovation, productivity, and delivery of high-quality results. He has a degree in Systems Engineering from the Catholic University of Costa Rica and holds multiple certifications as an expert in agile practices. 

Currently leading multiple teams with a focus on agile management and business analysis, Bryan is especially motivated by defining new business strategies, promoting a continuous improvement mindset, and coaching/training teams to deliver high-value products. 

Gerardo Chaverri
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Gerardo Chaverri

CyberSecurity

CR

Gerardo Chaverri

Gerardo Chaverri

Mobile Unit Manager

CyberSecurity

CR

Gerardo has 25 years of experience in the IT Industry.  His experience includes technical and management positions as he has moved from being a full-stack Developer to an Architect, followed by Project Management and his current role as the leader of the mobile business unit at Encora’s CSA division. 

 Deeply passionate about engineering, science, and understanding how things work, he likes getting hands-on with new technologies, technology trends, and physics.  He has focused his efforts over the last two years in building blockchain-related competencies. 

 Gerardo holds a BS in Computer Science from Tecnologico de Costa Rica and a Master's in Project Management from Universidad de Cooperación Internacional. 

Amit Narawane
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Amit Narawane

Digital Experience

Product Engineering

IN

Amit Narawane

Amit Narawane

Director of Product Management

Digital Experience

Product Engineering

IN

Amit has 22 years of experience in leading cross-functional teams to deliver innovative products for start-ups as well as established corporations. He has a deep understanding of user-centered design principles and a passion for delivering exceptional user experiences with a proven track record of success in product strategy, product management, development, and launch. His expertise includes identifying and analyzing market trends, defining product roadmaps, feature prioritization, and ensuring that the product development process is aligned with the company's overall business objectives. He brings a strong Retail domain experience having worked with some of the Fortune 500 companies helping them in their Digital transformation journeys. Amit has a bachelor's degree in Electronics Engineering and a master's degree in management. An avid sportsman, he loves to sketch and spend time with family!
Dipesh Rane
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Dipesh Rane

Cloud Services

DevOps

IN

Dipesh Rane

Dipesh Rane

Solutions Architect

Cloud Services

DevOps

IN

Dipesh has 16+ years of experience as Solutions Architect and demonstratable experience in software architecture, leading and working closely with teams contributing to cloud-native enterprise applications development, monolith to microservices transitions, hybrid/multi-cloud application development, and cloud-agnostic product development. He is acting as a catalyst in various customer engagements where his teams have helped several clients to achieve their journey of cloud migration & application modernization with innovations, cutting-edge technology & cost optimization. Dipesh is also adding value by providing mentoring and conducting pieces of training within the organization for employees who want to excel in their career roadmap in the cloud & DevOps world. Dipesh holds a Bachelor of Engineering (Information Technology) degree from the University of Pune and also has technical certifications with AWS, Azure, Hashicorp, and Scrum Alliance under his belt.
Hemanth Kadambala
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Hemanth Kadambala

Product Engineering

IN

Hemanth Kadambala

Hemanth Kadambala

AVP Technology

Product Engineering

IN

Hemanth has 24 years of rich experience in product design, architecture and development ranging from desktop, web, mobile, Enterprise SaaS, Big Data, AI/ML, Cloud native applications and Cloud platform development. Technologies ranging from Microsoft Stack, Open Source (Java, Python, Golang), Apache spark, Kafka, Docker, Kubernetes. He is an Innovative leader with experience in conceptualizing, driving, building, and owning more than 15 products/services/platforms/tools. He has 15 years of experience with IBM, including building the first AI/ML product from India software labs. He has filed for 3 patents (1 granted), has 14 publications with ip.com, and loves mentoring.
Hector Benitez
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Hector Benitez

Cloud Services

MX

Hector Benitez

Hector Benitez

Software Developer

Cloud Services

MX

Hector Benitez is a highly accomplished and experienced software developer, with a career spanning over 20 years. He has specialized in areas such as product engineering, digital experience, and cloud services, and has worked with a variety of businesses across different industries. Hector is not only highly experienced but also highly certified, with multiple certifications in Amazon Web Services (AWS) and Microsoft Azure, including AWS Certified Solutions Architect Professional, AWS Certified Developer Associate, and Azure Developer Associate, among others. 

Hector's certifications demonstrate his expertise and proficiency in working with these cloud platforms and their associated technologies. His in-depth knowledge of these platforms allows him to design, develop, and deploy robust and scalable applications that meet the most demanding business requirements. Hector stays current with the latest cloud trends and best practices through continuous learning and training, ensuring that he always delivers high-quality software solutions that exceed customer expectations.

In addition to his technical expertise, Hector is a dynamic leader and entrepreneur. He founded an R&D initiative at Encora, aimed at exploring new technologies and developing innovative software solutions. Under his leadership, the R&D initiative has made significant contributions to the company, creating a brand new revenue stream from scratch. Hector is a dedicated and enthusiastic team player who is passionate about building innovative software solutions that solve complex business problems. He has excellent communication skills and is able to work collaboratively with both technical and non-technical stakeholders to deliver results.

Overall, Hector's combination of technical expertise, leadership skills, and entrepreneurial spirit makes him a valuable asset to any organization seeking to drive innovation and growth through technology. His track record of success, both as a software developer and as a leader, makes him an outstanding candidate for any software development project or R&D initiative.
Heena Talreja
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Heena Talreja

Cloud Services

IN

Heena Talreja

Heena Talreja

Engineering Manager

Cloud Services

IN

HEENA TALREJA is an Engineering Manager at Encora Global and is based in Ahmedabad, India. With more than 12 years of software experience, she is responsible for the smooth functioning of technical operations, technical development of our colleagues, including the monitoring and evaluation of employee performance against client targets.  
 
Previously as a Senior Software Engineer at Einfochips, Heena was responsible for the researching, designing, implementing, owning and building of new features for various software projects and client deliverables. 
 
Heena, holds an honors MSc in Information Technology from Dhirubhai Ambani Institute of Information and Communication Technology - DAIICT, India.
K Kishore Kumar
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K Kishore Kumar

Cloud Services

IN

K Kishore Kumar

K Kishore Kumar

Engineering leader

Cloud Services

IN

Kishore has 16+ years of experience as Engineering leader and demonstratable experience in software architecture. He has led several teams and contributed towards cloud-native enterprise applications development, monolith to microservices transitions, hybrid/multi-cloud application development, and Serverless based architectural development.

Kishore has worked extensively in Health & Public services, Logistics and FinTech sectors and led major application modernizations. He has helped several clients to achieve their journey of cloud migration & application modernization with innovations & cost optimization.

Kishore holds a Masters (Computer Science) degree from the University of Sri Krishna Devaraya.

Kishore G T K
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Kishore G T K

Cloud Services

IN

Kishore G T K

Kishore G T K

Program Manager

Cloud Services

IN

Kishore GTK is a Program Manager, based out of Bangalore, India. His responsibilities include end to end ownership of Program Delivery along with Account Management activities. He has 20 years of experience in the IT industry; managing development of enterprise applications, strategizing cloud migration initiatives and coaching and mentoring team members on cloud deployment and implementation. He is a passionate about Technology, Agile adoption, and solving Business Problems.

Kishore holds a Bachelor's degree in Electronics and Communication Engineering from University of Madras, India.
Aditya Chouhan
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Aditya Chouhan

Cloud Services

IN

Aditya Chouhan

Aditya Chouhan

Engineering Manager

Cloud Services

IN

MIS Graduate with 12+ years of industry experience in designing & developing cloud-based web applications. Driving delivery of multiple business initiatives, managing all aspects of project such as planning, requirements, risk management, communication, and implementation. Timely collaboration with leadership. Works closely with Product and Business on client side. Loves to speak & write about technology.
Rafael Gutierrez
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Rafael Gutierrez

Cloud Services

MX

Rafael Gutierrez

Rafael Gutierrez

Software Engineer

Cloud Services

MX

Rafael Gutierrez is a Software Engineer with over 20 years of experience in the Software Development Industry. He is a believer in Open Source, Agile Strategies, and Software Craftmanship. He has led several teams and created software solutions for clients in different industries like Banking, Travel, Insurance, Research Centers, and Financial Companies. 

Rafael is passionate about Software Development and Software Architecture and he is always seeking practices, languages, tools, and techniques that help to create better software solutions. He has a bachelor's in Computer Science from the Higher School of Computing College which is a specialized school in Computer Sciences at the National Polytechnic Institute of Mexico (IPN).
Omar Bautista
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Omar Bautista

Cloud Services

MX

Omar Bautista

Omar Bautista

Software Engineer

Cloud Services

MX

Omar Bautista is a Software Engineer with 14 years of experience in the industry working in a variety of projects for public and private industries. 
He was working mainly developing high scalable systems for industries like Banking, Medical and Hotel industry, during this time he mentors more than 30 people on the Software Development industry and is an active content creator of blog posts and videos sharing his knowledge.

Omar is passionate about creating tools, mostly for their clients but also creating open source projects on his own, his specialty is in the Java Ecosystem workinng also with Cloud Technologies and integrating messaging services like AMQP, RabbitMQ, Kafka and others, during his time at Encora he was working as interviewer and mentor other Encorians to achieve their success with our clients.
Prakash Soni
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Prakash Soni

Data Science & Engineering

IN

Prakash Soni

Prakash Soni

Senior Program Manager

Data Science & Engineering

IN

Prakash Soni has over 20 years of experience in building enterprise-class applications, product development and delivery across a range of IT Products on Desktop, Web and Mobile platforms. He has approx. 2+ of years of experience managing Data Engineering, Data Mining, Data Analytics and Data Science projects in the Retail Industry 

Prakash's deep expertise includes Enterprise Program and Product management, from ideation through the full software development lifecycle to customer onboarding. He has been instrumental in driving a number of strategic initiatives and partnerships across business units, clients, and geographies. He is passionate about managing large engagements and has led cross functional, distributed teams spanning the USA, Middle East, Far East and India as both Program Manager and DC head to deliver solutions in projects for millions of users across Manufacturing, Media & Entertainment, Retail, Auto Lease & Loans and Travel & Hospitality industry in the area of Digital Transformation, Systems Modernization, Product Development, IoT, AI/ML, and Data Science, among others.

In role at Encora, Prakash manages globally-distributed engineering teams to develop NextGen products across the Lease & Loan industry. He has a passion for problem solving and relationship development, enabling him to maneuver across the organization in a smooth manner while driving results. He closely follows the emerging technology trends in cloud & edge computing, data platforms and effective enterprise adoption of AI & ML. 

Prakash holds a Bachelor Degree of Computer Science and a Post Graduate Degree of MCA (Master of Computer Applications) from Mohanlal Sukhadia University (MLSU), Udaipur. He is also passionate about travelling, music & photography.
Rahul Roy
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Rahul Roy

DevOps

IN

Rahul Roy

Rahul Roy

Engineering Manager

DevOps

IN

As an experienced Azure DevOps and Cloud professional with a background in Agile processes, Rahul is dedicated to driving innovation, optimizing costs, and delivering high-quality solutions to clients. With over 16 years of experience in the field, he has successfully lead teams through cloud migration, application modernization, and software development projects. 

Rahul’s expertise lies in implementing cloud-native solutions, microservices architecture, and hybrid/multi-cloud application development. He has worked closely with clients in various industries, helping them achieve their business goals and digital transformation objectives. Additionally, he is well-versed in leading agile development teams, implementing DevOps practices, and ensuring the highest standards of software quality through continuous integration and delivery.

Rahul holds a Computer Science degree from University of West Bengal (WBUT) and his technical knowledge is complemented by strong leadership and interpersonal skills, which he leverages to coach and mentor team members and collaborate with stakeholders at all levels.
Rodrigo Yanez
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Rodrigo Yanez

Product Engineering

MX

Rodrigo Yanez

Rodrigo Yanez

Tech Consultant

Product Engineering

MX

Rodrigo Yanez is an accomplished software engineer with over 20 years of experience across a range of industries. Rodrigo is known for his expertise in ERP (Enterprise Resource Planning), BPM (Business Process Management), Telecoms, and Scalable Cloud Micro Services Oriented Solutions.  
Throughout his career, Rodrigo has developed a reputation for driving innovation and pushing the boundaries of what is possible. His experience has allowed him to develop a deep understanding of the challenges facing businesses today, and he is constantly seeking out new solutions to help his clients stay ahead of the curve.
His expertise in ERP and BPM has been particularly valuable to his clients, as these are crucial for businesses looking to streamline their operations and improve efficiency.

Rodrigo’s knowledge of Scalable Cloud Micro Services Oriented Solutions has also been invaluable to his clients, particularly those in the technology and software development sectors. He has helped numerous companies to develop and implement scalable, cloud-based solutions that can handle even the most demanding workloads.

Overall, Rodrigo Yanez is a leader in the field of innovation, and his contributions have been instrumental in driving the success of many businesses across a range of industries.

Deepak Kumar
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Deepak Kumar

Data Science & Engineering

IN

Deepak Kumar

Deepak Kumar

Big Data Architec

Data Science & Engineering

IN

Deepak Kumar has over 22 years of experience in the IT industry with focus on conceptualization, designing, development and deployment of enterprise applications. He has a proven track record of architecting Big Data solutions for various industry verticals including social secure communication applications (Android, iOS and Web), Machine Learning using Big Data Platform and Cloud Services. 

He has experience in deployment of end-to-end applications like data engineering pipelines, message processing services, microservices and machine learning pipelines. Accomplished Data Analytics and Data inference pipelines on the AWS cloud. Designed, developed and deployed highly scalable machine learning pipelines on the AWS and in-house clusters.

He has delivered products on the cloud platforms (AWS, GCP and Azure). He brings rich skills like DevOps, DataOps, MLOps and Kubernetes.

He holds a Bachelor's Degree from Delhi University.
Ana Robles
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Ana Robles

Generative AI

MX

Ana Robles

Ana Robles

Machine Learning Engineer

Generative AI

MX

Ana Robles is a Machine Learning Engineer with expertise in system architecture, API creation, database integration, and performance optimization, with a solid track-record of always delivering high-quality software that consistently surpasses customer expectations.

Ana is currently leading one of Encora's Generative AI teams, working on how to best integrate LLMs with other ML systems and software tools, to create software agents with multimodal capabilities. For the last 13 years she has also been a volunteer  in muliple STEM education projects, and she is the co-founder of the Gauss Galois project, a Latin America based initiative that unites participants from over 13 countries, that helps prepare students to compete in the International Mathematical Olympiad.

Ana holds a degree in Mechatronics Engineering from the Instituto Tecnológico y de Estudios Superiores de Monterrey. She was honored with the "Leaders of Tomorrow" distinction.