A network of
innovation experts

Encora has a long history of delivering exceptional software engineering & product engineering services across a range of tech-enabled industries. We are deeply expert in the various disciplines, tools and technologies that power the emerging economy, and this is one of the primary reasons that clients choose Encora over the many strategic alternatives that they have.

Technology Practices and Technical Centers of Excellence

Cloud Services icon

Cloud Services

Product Engineering icon

Product Engineering

Data Science & Engineering icon

Data Science & Engineering

Digital Experience icon

Digital Experience

DevOps icon

DevOps

CyberSecurity icon

CyberSecurity

Quality Engineering icon

Quality Engineering

Cloud Services

  • Cloud & SaaS Enablement
  • Cloud Native Development
  • Cloud Engineering
  • Management & Optimization
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Product Engineering

  • Product development
  • Product testing
  • Product management
  • Product modernization
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Data Science & Engineering

  • Data Architecture
  • Data Analytics & BI
  • AI & Machine Learning
  • DataOps, MLOps
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Digital Experience

  • UI / UX
  • Digital Commerce
  • Mobility Solutions
  • Digital Learning & AR / VR / MR
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DevOps

  • Continuous Integration
  • Continuous Delivery
  • Infrastructure-as-code
  • Microservices
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CyberSecurity

  • Zero Trust Architecture (ZTA)
  • User & Entity Behavioral Analytics
  • Blockchain & Hashgraph
  •  Data & application security
  •  Storage & database security
  • Monitoring & log analytics
  • Privacy Enhancing Computation (Differential Privacy, SMPC, Homomorphic encryption)
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Quality Engineering

  • Test strategy & Test automation
  • Unit & integration testing
  • Load and performance testing
  • Security, resilience & accessibility testing
  • Domain-specific testing (HealthTech, FinTech)
  • Mobile testing
  • Microservices, API & data testing
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Innovation Leaders

Chinmay Mhaskar
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Chinmay Mhaskar

Product Engineering

IN

Chinmay Mhaskar

Chinmay Mhaskar

VP - Engineering

Product Engineering

IN

Chinmay Mhaskar has over 20 years of experience spanning a wide range of technical and managerial positions within multi-site, multi-cultural teams. He leads several large product development and delivery teams across industry domains using diverse technology skills.

Chinmay is a co-leader of Encora’s Product Engineering Technology Practice, responsible for product engineering process improvements, delivery predictability and overall customer satisfaction. He has built, setup and managed multiple offshore product development teams on cutting edge technologies and helped several key customers to modernize their product.

Chinmay is passionate about new product design, development and delivery. He holds a BE in Electrical Engineering from Maharaja Sayajirao University of Baroda, Vadodara.

Artemisa Yescas
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Artemisa Yescas

Quality Engineering

MX

Artemisa Yescas

Artemisa Yescas

Product Owner and QA Lead

Quality Engineering

MX

Artemisa Yescas is a Product Owner and Quality Assurance Lead at Encora. With more than 12 years of software development experience, she has broad fluency with a wide range of programming languages such as React, Java, Python, SQL, Javascript & C++.

Artemisa’s responsibilities include participation in design, estimation, coding, testing, delivery and maintenance of client software. She is responsible for the certification of internal and external key stakeholders in Agile methodology and is one of Encora’s Agile learning and development coaches.

Artemisa is a fierce promoter of continuous improvement who enjoys mentoring others in her software areas of expertise. She is especially motivated to build great quality products that deliver value to our clients and customers. Artemisa holds a Master of Science in Computer Science from Tecnológico de Monterrey.

Judith Garcia
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Judith Garcia

Quality Engineering

MX

Judith Garcia

Judith Garcia

QA Engineer

Quality Engineering

MX

Judith Garcia is one of Encora’s QA Engineering leaders. She has over 10 years of experience in software development quality, with extensive expertise in the Travel Transportation & Logistics industry.

As QA Engineering leader, Judith ensures consistent quality of deliverables from the requirements phase through deployment, creating test strategies, their execution, and automation. She has led efforts to create internal tools to increase productivity and the adoption of new processes.

In addition to her technical focus on quality, Judith has also focused on creating a safe space for team members to grow according to their professional motivations. She holds a bachelor's degree from Instituto Tecnológico de Hermosillo, ISTQB and iSTQI certifications. In her free time, she geeks out about photography, cinematography, baking, gardening, languages, and dogs.

Areli Villa
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Areli Villa

Quality Engineering

MX

Areli Villa

Areli Villa

QA Engineer

Quality Engineering

MX

Arelí Villa co-leads the Quality Engineering Technology Practice. She brings 15 years of professional experience in functional and non funcional testing, test planning and test execution in complex agile framework environments.

She has proven and certified testing experience and an extensive knowledge in cybersecurity compliance along with a deep background in the travel business industry. She strengths our long term client's collaboration and relationships performing as a key team player towards our success. She is passionate, committed and holds an outstanding sense of delivering quality.

Arelí holds a bachelor degree in Computer Systems Engineering from her natal town in Mexico.

Liliana Reina
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Liliana Reina

Product Engineering

MX

Liliana Reina

Liliana Reina

Co-Head of Products

Product Engineering

MX

Liliana Reina is the Co-Head of Proprietary Products at Encora, leading the global product strategy to launch SaaS B2B products that accelerate innovation for customers, and create a rapidly-growing annuity revenue stream.

She has over 5 years of experience building and managing products through the software development lifecycle, from ideation to design, development , launch and enhancement over time. Liliana has participated in multiple hackathons and challenges to create “proof of concept” products in a truncated time. She also has 4 years of experience in finance account administration.

Liliana is motivated every day to empower the Proprietary Product team to reach its goals by learning together and identifying new product opportunities in the rapid-evolving technology landscape. Liliana holds a Bachelor’s in Entrepreneurship from Tecnologico de Monterrey (ITESM) and is an MBA candidate with an emphasis in Digital Transformation.

Artemis García
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Artemis García

Product Engineering

MX

Artemis García

Artemis García

Fullstack Developer

Product Engineering

MX

Artemis García is a Fullstack Developer with over 5 years of experience helping software companies and developing proprietary software from design to launch. She has fluency with different languages, frameworks and libraries which include Python, Ruby, Javascript, Elixir, C++, React, Django, Flask & Rails.

Artemis's responsibilities include participation in estimation, coding, reviewing and testing. She also seeks personal growing in areas such as Agile and Cloud Development, but the areas where she really puts her heart include Cryptography, Cybersecurity, Databases and new technologies.

She is passionate about integrating people into communities. Currently she is participating alongside the DEI team to bring awareness and to promote diversity.

Marc Bernal
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Marc Bernal

Product Engineering

MX

Marc Bernal

Marc Bernal

Full Stack Software Developer

Product Engineering

MX

Marc Bernal is one of the co-leaders of Encora’s Product Engineering Technology Practice, a full stack software developer with more than 20 years of experience across sectors.

Marc has deep expertise in education, security and HealthTech, having developed and brought to market numerous new products. He works with an international base of clients, supporting the Staffing team in identifying and bringing the right talent to Encora clients.

Marc is passionate about software, both in quality and purpose, and is strongly motivated by the potential to improve people’s lives through the creation of tools that help both communities and companies. He studied Computer Engineering at the Universitat Autonòma de Barcelona, his hometown. In his leisure time, his passions include reading, playing classical guitar and videogames.

Erick Vargas
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Erick Vargas

Product Engineering

CR

Erick Vargas

Erick Vargas

Enterprise Architect

Product Engineering

CR

Erick Vargas is an experienced, hands-on, and results-oriented Product Engineering leader with over 20 years of experience in the technology industry. Erick co-leads Encora’s Product Engineering Technology Practice, and has broad experience in aligning technology solutions to business strategy.

Erick works closely with Encora’s teams to engage new customers and support ongoing client engagements, leveraging his deep technical expertise and experience in the Fast Growing Tech, Retail, HealthTech, Media and Education industries. He also leads efforts to design future state capabilities that enhance Encora’s internal organizational processes.

Erick holds a Masters degree in Industrial Engineering and a Bachelors degree in Software Engineering, both from the Instituto Tecnológico de Costa Rica.

Axel Monroy
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Axel Monroy

DevOps

Cloud Services

MX

Axel Monroy

Axel Monroy

DevOps Engineer

DevOps

Cloud Services

MX

Axel Monroy is a co-leader of Encora’s DevOps Technology Practice. A frequent speaker, Docker workshop facilitator, and presenter at open source NodeSchools, Axel has extensive experience migrating products and applications to the Cloud.

In his DevOps leadership role, Axel works with Encora’s wide-ranging teams to migrate applications to microservice-based architectures, and builds terraform modules to manage AWS services (e.g., S3, EC2, Lambda, IAM, etc.).

Axel is passionate about computer science, and is always looking to improve the development process through the application of best practices. He holds a Computer Systems Engineering degree from Instituto Tecnológico de Hermosillo.

Manuel Cubillo
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Manuel Cubillo

DevOps

Cloud Services

CR

Manuel Cubillo

Manuel Cubillo

Pro. Services Unit Manager

DevOps

Cloud Services

CR

Manuel Cubillo is a multi-disciplinary business development leader with over 15 years of experience in software development. As a co-leader of Encora’s Central & South America division, Manuel is responsible for management & development of teams across LATAM and the U.S.
Manuel has extensive experience working in both agile and traditional approaches, leading delivery operations in multiple service areas, including DevOps, Cloud Services, Data Science & Engineering, Quality Assurance & Test Automation and UI/UX.
Manuel is passionate about development of new business areas, continuous improvement, and inspiring and coaching leaders within a 1,000+ person organization. He has a reputation for strong leadership and technical skills, as well as managing multi-location / multi-disciplinary teams. Manuel holds Computer Science degrees from Tecnologico de Costa Rica (BSc) and Universidad de Costa Rica (MSc).

Gustavo Romero
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Gustavo Romero

DevOps

BO

Gustavo Romero

Gustavo Romero

Sr. DevOps Engineer

DevOps

BO

Gustavo Romero is a seasoned Lead Cloud / DevOps engineer with a focus on AWS Cloud and security compliance over the last 10 years. A true AWS champion, Gustavo has earned every professional level AWS certification.

Gustavo’s broad client experiences include migration of on-premises applications to the Cloud, implementation of CI/CD processes within Cloud environments, creation of “Infrastructure As Code” templates for infrastructure deployments, establishment of SOC 2 Typ2 e security protocols for an SaaS applications, and broad deployment of automation strategies to drive scalable impacts for clients.

Gustavo is a passionate technologist, always looking for new challenges. Gustavo has a BSc in Systems Engineering from Universidad Catolica Boliviana, as well a MSc in IT Security from Escuela Militar de Ingenieria.

Vivek Rastogi
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Vivek Rastogi

Data Science & Engineering

IN

Vivek Rastogi

Vivek Rastogi

VP Of Engineering

Data Science & Engineering

IN

Vivek Rastogi is a strong product development and delivery experience leader with experience across a range of IT Product & Services organizations. He has over 20 years of experience in leading large engagements and teams to deliver industry-leading innovations.

Vivek has been instrumental in driving a number of strategic initiatives and partnerships across business units, clients, and geographies. He specializes in the use of Data Science to enable and drive revenue growth for clients.

Vivek has a passion for problem solving and relationship development, enabling him to manoeuvre across the organization in a smooth manner while driving results. Vivek graduated from IIT - Bombay and holds an Executive Masters in International Business from IIFT - New Delhi. He is an avid traveler and loves to explore the world.

Jorge Hernández
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Jorge Hernández

Data Science & Engineering

MX

Jorge Hernández

Jorge Hernández

Sr. Machine Learning Research Engineer

Data Science & Engineering

MX

Jorge Hernandez is a computer scientist with over 20 years of experience as a software engineer. He has led cross functional, distributed teams as both Tech Lead and CTO to deliver solutions in projects for millions of users across local and federal governments, academia and industry.

As a Machine Learning Research Engineer, he leads clients’ machine learning team in delivering SOTA results in data and text extraction from scanned documents, using a novel machine learning algorithm developed in-house, which allows Low Shot and Zero Shot training without sacrificing accuracy or recall, as well as facilitating transparency in the trained models.

Jorge's research interests include Deep Learning, Quantum Computing, Quantum Machine Learning and Fair, Safe and Transparent AI, as well as the applications of both standard and Quantum Machine Learning to Genomics, Proteomics, Synthetic Biology and Materials Science. His other interests include classical music, neuroscience, philosophy of science, physics and role-playing games. Jorge majored in Computer Science at the Faculty of Sciences of the National Autonomous University of Mexico.

Rodrigo Vargas
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Rodrigo Vargas

Data Science & Engineering

CR

Rodrigo Vargas

Rodrigo Vargas

Delivery Director

Data Science & Engineering

CR

Rodrigo Vargas is a leader of Encora’s Data Science & Engineering Technology Practice. In addition, he oversees project delivery for the Central & South America division, guaranteeing customer satisfaction through best-in-class services.

Rodrigo has 20 years of experience in the IT industry, going from a passionate Software Engineer to an even more passionate, insightful, and disruptive leader in areas that span different technology specializations that includes Enterprise Software Architecture, Digital Transformation, Systems Modernization, Product Development, IoT, AI/ML, and Data Science, among others.

Passionate about data, human behavior and how technology can help make our lives better, Rodrigo’s focus is on finding innovative, disruptive ways to better understand how data democratization can deliver best-in-class services that drive better decision making. Rodrigo has a BS degree in Computer Science from Tecnológico de Costa Rica and a MSc in Control Engineering from Tecnológico de Monterrey.

Ronald Hernández
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Ronald Hernández

Data Science & Engineering

CR

Ronald Hernández

Ronald Hernández

Business Unit Manager

Data Science & Engineering

CR

As an Encora global innovation leader, Ronald Hernandez brings over 20 years’ experience in solutions design and software development to clients. Ronald has spent more than a decade pioneering mobile development, helping support the emergence of the iOS and Android platforms (over legacy BlackBerry and Windows platforms).
Ronald focuses primarily on enterprise-level Java web app development, leading and collaborating with a diverse multi-cultural team that spanning the USA, LATAM, Europe and India. Ronald currently co-leads Encora’s Product Engineering Technology Practice.

Ronald spends his free time thinking and learning about algorithms, data structures, programming language theory, distributed systems, highly-scalable architectures, cyber security, ML and IoT. He is also passionate about travelling, music (listening, as well as playing bass and drums), photography and DIY projects. Ronald holds a BS in Computer Science from Tecnologico de Costa Rica.

Durga Dasan
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Durga Dasan

CyberSecurity

IN

Durga Dasan

Durga Dasan

Vice President

CyberSecurity

IN

Durga Dasan manages and owns complete delivery of large and medium delivery teams across technology skills, platforms and industry verticals. He has extensive experience in IT product and solution engineering, that includes managing design, development, project delivery, client engagements and business development.

In his role, Durga works closely with a range of business leaders to drive performance. He has been instrumental in various initiatives and played a key role in establishing Encora’s partnership with Salesforce.

Durga’s keen interpersonal and problem-solving skills make him a strong contributor to any client engagement. He holds degrees from St Anselm’s Ajmer and Bangalore University.

Josue Murillo
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Josue Murillo

Cloud Services

CR

Josue Murillo

Josue Murillo

DevOps Engineer

Cloud Services

CR

Josue Murillo is a Senior DevOps Engineer, and one of the co-leaders of Encora’s Cloud Services Technology Practice. Josue has extensive experience leading teams, from Agile project management with multi-disciplinary teams to DevOps-only teams.

Josue’s deepest expertise is concentrated on the AWS Cloud platform, with over 5 years of experience creating Cloud solutions across a wide variety of client contexts. He has experience designing and implementing Cloud-ready solutions, migrating applications to the Cloud, optimizing Cloud architectures, improving disaster recovery and data backup strategies, and implementing CI/CD solutions for the Cloud, using a combination of Cloud-only and hybrid solutions.
Josue is passionate about embracing new and emerging technologies to deliver impact for clients.

Saravana Kumar Rajiah
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Saravana Kumar Rajiah

Digital Experience

IN

Saravana Kumar Rajiah

Saravana Kumar Rajiah

VP - Engineering

Digital Experience

IN

Saravana Kumar Rajiah has over 20 years of experience in building enterprise-class applications and products. In role at Encora, Saravana manages globally-distributed engineering teams to develop NextGen products across the FinTech industry.
Saravana’s deep expertise includes greenfield product development, from ideation through the full software development lifecycle to customer onboarding. He also has extensive experience with product re-engineering and large-scale cloud migration.
Saravana is passionate about technology and follows closely the emerging technology trends in cloud & edge computing, data platforms and effective enterprise adoption of AI & ML. Saravana holds a Bachelor of Engineering Degree with Distinction from the Coimbatore Institute of Technology and a Post Graduate Diploma in Data Analytics from the IIIT, Bangalore.

Aaron Linkous
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Aaron Linkous

Digital Experience

USA

Aaron Linkous

Aaron Linkous

VP of Digital Consulting & Design

Digital Experience

USA

Aaron Linkous is a data-based, creative-driven leader with a passion and extensive experience for delivering results through Digital Experience. As one of Encora’s leading experts in UI/UX, Aaron is focused on creating strategies and engaging functionality for B2B and B2C clients, with deep experience in FinTech.

Aaron works with clients to embrace the idea of driving business impact through coordinated small wins and conversion optimization. He delivers client impact through his broad command of UI/UX, Analytics, AB Testing, email marketing, and mobile focused thinking. Aaron has worked with such leading brands as Toyota, LG Electronics, Just For Men, 1-800-Flowers, UPS, Refinitiv, and Wells Fargo.

In his role as the VP of Digital Consulting and Creative at Encora DXP, Aaron is passionate about bringing teams together to create and deliver new experiences that improve the experience for end users.

Sandra Vazquez
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Sandra Vazquez

Digital Experience

MX

Sandra Vazquez

Sandra Vazquez

Head of UX

Digital Experience

MX

Sandra Vazquez is a UX and CX leader with more than 10 years of experience helping software companies improve the user experience of their products. With an entrepreneurial background, she guides companies on how to build engaging products and impact market adoption.

In her role as Head of User Experience, Sandra works with clients from all around the world to discover their users' perspectives and translate them into actionable design solutions that ultimately drive growth.

Sandra has a bachelor’s degree in Management Information Systems from the University of Arizona.

Jessica Contreras
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Jessica Contreras

Digital Experience

MX

Jessica Contreras

Jessica Contreras

UI/UX Designer

Digital Experience

MX

Jessica Contreras is an UX/UI Designer with over 5 years of experience working with enterprises and software design and development.

In her UX/UI role in Encora, she promotes focus on User Experience in and out of the digital products to help grow businesses, and has facilitated workshops and templates for Encora’s clients and teammates for UX research and UX accesibility.

With a background in graphic design and marketing she always keeps in mind the business goals and advocates for how better design can improve user’s experience and help meet business goals.Jessica has a BA in Graphic Design from Universidad del Zulia in Venezuela, where she is from.

Yander Caceres
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Yander Caceres

Digital Experience

MX

Yander Caceres

Yander Caceres

Fullstack Developer

Digital Experience

MX

Yander Caceres is a full-stack developer with more than 15 years of experience in several technologies.He works as a technical scout with an international base of clients, supporting them in identifying and bringing the right talent to build their teams.Yander is passionate about teaching and mentoring new developers.

He studied Sofware Engineering at the Universidad de las Ciencias Informáticas, in Havana. In his free time, he likes to practice open-air sports like running, biking and hiking.

Abinov Vishen
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Abinov Vishen

Data Science & Engineering

USA

Abinov Vishen

Abinov Vishen

Senior Architect

Data Science & Engineering

USA

Abhinov Vishen is a senior architect, data scientist and co-leader of Encora's Data Science & Engineering Technology Practice.

An expert in implementing and enhancing DevOps practices across client contexts, Abhinov is passionate about using data to inform and measure ongoing performance improvements.

Abhinov is inspired by nature, and enjoys observing the natural splendor of his backyard gardening projects.

André Scandaroli
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André Scandaroli

Product Engineering

BR

André Scandaroli

André Scandaroli

Software Development Manager

Product Engineering

BR

Currently holding the position of Software Development Manager and being a member of the Daitan Technology Council holding the title of DMTS (Distinguished Members of Technical Staff), André is co-responsible for promoting and fostering the excellence of execution in Daitan's Services, assisting in process and architectural reviews, tools & component selection, best practices, etc. to ensure that all teams gain the full advantage of the collective knowledge across Daitan. André has a strong software development and architecture background added to accumulated expertise leading agile teams.
Holds a B.Sc. in Computer Science from the Federal University of Sao Carlos, working in the software industry since 2001. Gathered experience in software development during 10 years working as a Software Engineer and in the last 10 years as a Software Development Manager. Had broad experience as a developer, ranging from embedded pre-smartphone mobile software to telecom platforms and enterprise applications, playing all roles in the SDLC. As a Software Development Manager was able to specialize in Agile, acquiring Scrum Alliance Certifications (CSM, CSPO, and A-CSM) and explore several challenging situations where the core values and principles of Agile could be applied.

João Caleffi
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João Caleffi

Product Engineering

BR

João Caleffi

João Caleffi

Innovation Manager

Product Engineering

BR

Innovation Manager with experience in systems architecture, DevOps, agile methodologies and business/process mapping tools. Has a bachelor in Computer Science form Universidade de São Paulo and post graduation in Master of Business Administration, holds the Project Management Professional certification by PMI, with over 14 years of experience working with IT, systems architecture, agile methodologies, pre-sales and consultancy for projects in different industries and continents, such as Telecommunications and Logistics, in Latin America, Europe and in the US.
João Caleffi is always looking for innovative ideas and solutions that could be applied to our business and customers.

Flávia Negrão
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Flávia Negrão

Digital Experience

BR

Flávia Negrão

Flávia Negrão

Experience Design Studio Manager

Digital Experience

BR

Flávia has more than 20 years experience in User Experience Design and loves to solve people's problems through design. She has broad experience with UX research, usability evaluation, interaction design, user interface prototyping (lo-fi and hi-fi) and user testing. She has designed cross platform, from mobile apps to complex Saas products. Evangelist and speaker. She is always eager to teach and learn! She is currently leading the Daitan Experience Design Studio.
As a hands-on person, resilient and versatile. She has worked with distributed teams, collaborating with Product Managers, Product Owners, Engineers, Marketing, Sales.
Results driven person, with excellent outcomes in bringing timely delivery while ensuring quality and aiming for a better user experience.

Celso Junior
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Celso Junior

Digital Experience

BR

Celso Junior

Celso Junior

Lead Product Designer

Digital Experience

BR

Celso Mizerani Júnior is a Lead Product Designer working with startups and large companies to bridge the gap between business, design and development.
Using techniques and learnings from the startup world, Celso works collaboratively with clients to bring user centered pragmatism to projects focused on designing and developing MVPs.
He loves to draw inspiration from musicians, gamers, tattoo artists, chefs, comedians and entrepreneurs to design experiences that click.
Celso holds a bachelor's degree in Computer Science from the University of Campinas.

Isac Souza
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Isac Souza

DevOps

Cloud Services

BR

Isac Souza

Isac Souza

DevOps Specialist and Systems Architect

DevOps

Cloud Services

BR

Isac is a seasoned software developer, with more than 12 years of experience working in high performance teams, participating in the design, development and operation of complex software solutions running on both on-premises and cloud infrastructures. With deep knowledge on software development, distributed systems architecture and infrastructure. In the last 4 years he has focused on implementing best practices for Continuous Integration and Continuous Delivery in public and private clouds, improving the quality, scalability and availability of products.
In late 2017 Isac was awarded the title of Distinguished Member of the Technical Staff (DMTS) and joined the Daitan Technology Council (DTC). As part of the DTC he works across projects at Daitan doing technology reviews, promoting and fostering the use of best practices for software development and architecture, spreading the collective knowledge acquired throughout Daitan projects, writing articles and helping on the pre-sales process.

Vijay Kumar
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Vijay Kumar

DevOps

IN

Vijay Kumar

Vijay Kumar

Senior Vice President

DevOps

IN

Vijay has over 25 years of experience, an Innovative thought leader with record of leading design, development and delivery of high technology solutions for medium to large complex projects and products using optimized processes and best practices to drive revenue, efficiency, and customer time-to-market.

He has strong Engineering acumen coupled with strong Leadership skills with an hands-on approach. He has played leadership roles being a Global Engineering Head and also as a Technology head in his previous tenures. He has led culturally diverse global IT teams across multiple technology and functional areas and delivered large-scale, complex projects with a focus on technology transformation;

He has expertise in various methodologies, tools and technologies across platforms/domains and has specialization in Open Source/Java Technologies, DevOps/Cloud Technologies, Microsoft Technologies, Business Intelligence, and Legacy technologies

Vijay is a co-leader of Encora's DevOps Technology Practice and is responsible for bringing in best practices and continuously refining processes to shorten development cycles and improve on applications time to market. He holds a Bachelor's Degree from Bangalore University.

Paola Parra
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Paola Parra

Digital Experience

COL

Paola Parra

Paola Parra

UI-UX Designer

Digital Experience

COL

Paola Parra is a designer with more than 7 years of experience creating digital experiences based on user and market needs. As strategic leader of the UXUI unit for CSA, Paola has been responsible for leading initiatives for the improvement of design processes, standardization of design components as a new business model and support to many areas to enhance the growth and importance of the unit.

Paola is passionate about changing the culture in organizations always focusing on the user, generating passion for design in every project and team as well as a complete understanding of the importance of user experience in digital environments.

Paola has a degree in Interactive Media Design from Icesi University in Colombia and a Masters in Mobile App Design from the Barcelona School of Design.
Cesar Oliart
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Cesar Oliart

Data Science & Engineering

PE

Cesar Oliart

Cesar Oliart

Principal Data Engineer

Data Science & Engineering

PE

Engineer at Encora's CSA Division. He is a multi-disciplinary engineer with over 10 years of experience in Data Engineering, Analytics, Business Intelligence, and other related areas. BSc in System Engineering from Universidad Peruana de Ciencias Aplicadas (UPC).

César's deepest expertise is centered on the Modern Data Stack, creating and maintaining data solution in the cloud across a wide variety of client contexts. He has experience designing and implementing data solutions, optimizing data pipelines and improving cloud architectures.

César is passionate about investigation and implementation of new technologies to create a positive impact on clients.
Israel Toledo
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Israel Toledo

Data Science & Engineering

MX

Israel Toledo

Israel Toledo

Software Engineer

Data Science & Engineering

MX

Israel Toledo is a computer scientist with over 15 years of experience in technology. He has experience as a tech lead delivering solutions from conception to deployment in several areas including data warehouses and platforms. He is also a cofounder of Vanglar, an industry solutions app, and has worked as a consultant data scientist for different studies commissioned by private and government institutions.

His research studies in computer science included a video game called Saevius Deus which uses machine learning to create strategies for fighting with the human user with a novel approach called intelligence matrix; a genetic algorithm that discover cellular automata rules to simulate a physical phenomenon from the initial state and the final state; and a system to create a conceptual ontology learned from a corpus of text documents.

Israel's interests include machine learning, artificial intelligence, and data science. Also, he is a very passionate reader of general literature and movie critic. He loves Rock music and playing video games.

He received his master’s degree in Computer Science at the Computational Research Center of IPN in Mexico City. He also has Ph. D from the same research center.
André Moreira
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André Moreira

Quality Engineering

BR

André Moreira

André Moreira

Quality Engineer

Quality Engineering

BR

André has been working as a Quality Assurance Engineer and a Test Automation Specialist in high-performance teams for over 10 years. He is currently acting as a QA Tech Lead in a telecom/legal network monitoring project where he is leading a team of engineers to organize and succeed in a complex environment/solution. He holds a B.Sc. degree in Computer Engineering from Amazonas State University and an MBA in Project Management from Getulio Vargas Foundation. He is continuously improving by specializing in agile practices, facilitation and testing, holding certifications like CSM, A-CSM, CSD, A-CSD, CSPO from Scrum Alliance, PSM-I from Scrum.org, KPM-1 from Lean Kanban University and CTFL from BSTQB. As a Quality Assurance Engineer, André had the opportunity to work with several kinds of applications, being the most notable ones an embedded app for a teller cash machines, a web-based platform to manage medical routines and paperwork in factories, a web-based biometric profiling app integrated with fingerprint devices and cameras for facial recognition, and an audio and video conferencing system. His technical expertise in software testing includes managing manual test routines, performing end-to-end and system-level tests, engaging in automation for regression and acceptance tests with different programming languages, tools and frameworks like Java-based Selenium, Python-based Robot Framework and Protractor.js, and evaluating Key Performance Indicators (KPIs) for application and APIs using tools like Jmeter. André really enjoys sharing knowledge and engaging people, for example, he leads initiatives like a QA Community of Practice and an internal Scrum Master training.
Sonali Kochar
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Sonali Kochar

Product Engineering

IN

Sonali Kochar

Sonali Kochar

VP of Delivery/Operations, DXP

Product Engineering

IN

Sonali Kochar is the VP of Delivery/Operations, DXP based out of Ahmedabad, India. Sonali has more than 13+ years of experience in architecting and design/development of enterprise-wide applications and more than 7 years of leadership experience in building large scale engineering teams focused on innovation, execution, growth, and development. Before joining Encora, Sonali worked for Sun Microsystems and NASA. She holds a Master's degree in Computer Science from Santa Clara University, California
Ramses Delgado
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Ramses Delgado

Quality Engineering

MX

Ramses Delgado

Ramses Delgado

Test Automation Engineering

Quality Engineering

MX

Ramses Delgado is one of Encora’s Test Automation Engineering working in QA since 2006 and in test automation since 2012 with experience in Hotel Industry and Geo-Spatial applications with also experience as Java and Php developer.

Ramses’ responsibilities include the design of test automation frameworks, design solutions for test integration in CICD pipelines, work coordination between teams, standards definition, support teams in the development of automated tests, product certification, and coaching Encora members.

He enjoy learning new technologies and mentoring people starting in test automation. Holds a Master of Science in Project Management and ISTQB certifications. Coffee passionate.
Denise Robles
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Denise Robles

CyberSecurity

PE

Denise Robles

Denise Robles

Enterprise Solutions Architect

CyberSecurity

PE

Denise Robles is in charge of the creation and definition of architectural artifacts based on the needs of our clients (delivery and pre-sales) and is also developing the blockchain offer for CSA Enjoys creating solutions to challenge the status quo, focusing on making people and projects succeed. Leads co-creation workshops with clients of Blockchain business models and related prototypes. She has a deep knowledge of transformation projects and Banking, as well as Insurance among other industries. As an Architect, she has held different roles such as Enterprise Architect, Solution Architect, Integration, and Blockchain Architect. She also held positions as Co-Creation Leader using Design Thinking tools, Business Consultant, Scrum Master, in addition to other Business and IT roles.
Juan Carlos Porras
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Juan Carlos Porras

Quality Engineering

CR

Juan Carlos Porras

Juan Carlos Porras

QA Unit Manager

Quality Engineering

CR

Starts his work in Encora in 2003 as a PM, leading web applications development projects and the development of the SIEF application, which kickstarted the creation of the Bank Unit, that is currently installed in over 10 financial institutions across Costa Rica. He leads the establishment of the first services and Testing Methodology, that would later become Encora's Business Unit of Testing Services, being its Corporate Manager from 2006 until the present time. He helped grow the Unit from its beginnings, 24 to over 330 people as of currently and has offered not only functional tests but also automation and specialized testings. Before Encora, he worked for 10 years on the company Sysde Internacional, as a Presale Corporate Manager and a Microcredit System Product Manager, where he lead financial system implementation projects in Latin America and Africa, in countries such as Madagascar, Senegal, Burkina Faso, and Mali He alternates his activities in the Quality Control area with his passion for music, piano, scuba diving, and mountain biking.
Saravana Srinivasan
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Saravana Srinivasan

Quality Engineering

IN

Saravana Srinivasan

Saravana Srinivasan

Associate Vice President

Quality Engineering

IN

Saravana Babu has 23 years of experience in the IT industry in a variety of roles including Developer, Quality engineer, Engineering Manager and Head of Quality. Of these 23 years, he has invested 18 years in software test engineering and project management. His PMP certification has allowed his build exceptional planning and organizing skills and he has successfully led all aspects of software testing. More specifically, he has vast expertise in manual and automated testing of financial products and web applications. In his current role as an Associate Vice President, Saravana Babu is responsible for recruiting, training and managing teams responsible for Quality Engineering
Alvaro Zuniga
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Alvaro Zuniga

Quality Engineering

CR

Alvaro Zuniga

Alvaro Zuniga

Quality Assurance Manager

Quality Engineering

CR

Álvaro Zúñiga is a Quality Assurance Manager at Encora. He has over 10 years of experience in a wide range of technical and managerial roles. He focuses on leading delivery teams to plan, implement and manage their QA strategies. He has acted as the QA Manager of multi-location teams in industries such as retail, e-commerce, hospitality, education, self-driving vehicles and publishing.

As Encora’s Central and South America division leader of test automation, Álvaro has been able to acquire expertise on multiple tools and techniques that he leverages to align technology solutions to business strategies.

Álvaro has a Computer Science degree and a Master’s in Information Technology Management, both from Tecnológico de Costa Rica.
Rangaraju Raju
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Rangaraju Raju

Cloud Services

IN

Rangaraju Raju

Rangaraju Raju

Engineering Head

Cloud Services

IN

Ranga is an AWS, Azure, TOGAF, and SAFe Certified expert, senior engineering leader, and enterprise solution architect with 25 years of extensive experience in building & enhancing enterprise systems, frameworks, cloud native platforms and solutions, product development, and re-engineering, across multiple technologies and platforms.

Has proven track record of conceptualizing, architecting, and delivering reliable and scalable systems and products using EAI, cloud native, serverless, microservices, elastic and container technologies.

Ranga has worked extensively with financial, healthcare, retail and logistics sectors and is the architectural lead for major application modernizations.

He has architected and delivered mission-critical and innovative technology solutions that have helped his enterprise, commercial, and clients to be very successful.

He holds a Bachelor's Degree from Government College of Technology, Coimbatore and Executive Program in Management from IIM Calcutta.

Peeyush Mishra
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Peeyush Mishra

Data Science & Engineering

IN

Peeyush Mishra

Peeyush Mishra

Engineering Leader

Data Science & Engineering

IN

Peeyush is an engineering leader with 15+ years of hands-on experience in building robust and scalable distributed back-end systems across various domains. Over the last 6 years Peeyush has been responsible for creating proprietary distributed computing platforms & has built next generation data pipelines & platforms that empowers global businesses. Alongside innovating the platform stack based on the evolving technologies, Peeyush is also responsible for continuously scaling the infrastructure to support new data sets & data driven features. Peeyush is also involved in various cross team initiatives to build reusable components, features, models and to establish best practices. Peeyush is passionate about building data intensive solutions by leveraging event driven architecture, micro services & modern data platforms.

Asif Sheikh
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Asif Sheikh

Data Science & Engineering

IN

Asif Sheikh

Data Scientist

Data Science & Engineering

IN

Asif is an experienced Data Scientist with 13+ years of experience in applied data sciences, statistical solutioning, decision systems, advisory and technology consulting. He is experienced in solutioning use-cases on real-estate, cyber defence, retail banking, capital markets, insurance & FP&A domains. In the last few years Asif is working in real-estate domain covering US & Canadian markets and he has been working on algorithms which have a direct impact on the organization’s revenue & growth. Asif is passionate about advancement in neural architectural search, reinforcement learning and designing solutions on problems which are at the heart of today’s trending market. Asif has earned a B-tech in Electronics and Telecommunication engineering from BPUT, India.

Ivan Caramello
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Ivan Caramello

Data Science & Engineering

BR

Ivan Caramello

Data Science Tech Lead

Data Science & Engineering

BR

Ivan Caramello de Andrade has 8+ years of experience in Artificial Intelligence and Data Science projects for global Telecommunication and Electronics companies. His background includes the design and implementation of Machine Learning models for problems such as anomaly detection, failure prediction and behavior recognition.

Marlon Hoffmann
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Marlon Hoffmann

Data Science & Engineering

BR

Marlon Hoffmann

Marlon Hoffmann

Project Management

Data Science & Engineering

BR

Marlon Weiss Hoffmann has 20+ years of professional experience, 5+ of those managing Data Engineering, Analytics and Data Science projects in the Financial Services Industry. His background includes Data Governance projects, SAS, Power BI, Project Management, Agile methodologies and Software Development.

João Longo
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João Longo

DevOps

Product Engineering

BR

João Longo

João Longo

Systems Architect and Engineering Tech Lead

DevOps

Product Engineering

BR

João has a solid 11+ years of experience as a software engineer. Thereafter, he transitioned to a technical leader (4+ years) and to a systems architect (3+ years), acting in different technological areas such as Microservices, GraphQL Federation, Web development, Telecom, and DevOps.

João has obtained a BSc in Computer Science from the Universidade Estadual Paulista (UNESP) and a MSc in Computer Science from the Universidate de Campinas (UNICAMP).

In April/2022 João was awarded the Distinguished Member of Technical Staff (DMTS) title, joining the Brazil Division Technology Council.

Paul Choi
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Paul Choi

Data Science & Engineering

USA

Paul Choi

Paul Choi

Engineering Manager

Data Science & Engineering

USA

Paul Choi is an Engineering Manager specializing in data practices. Paul has more than 5+ years of experience in data engineering, cloud engineering, and project management. With expertise in solutions architecting and data management, he has led several projects end-to-end. Paul has experience standardizing the data practice to follow industry best practices and ensure regulatory compliance. Paul holds certifications from AWS, GCP, and Azure.

Nupur Avantika
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Nupur Avantika

Digital Experience

IN

Nupur Avantika

Nupur Avantika

Vice President-Digital Learning/Experience

Digital Experience

IN

Nupur Avantika is Vice President-Digital Learning/Experience at Encora and is based in Pune, India.
Nupur heads the operations of the Digital Learning/Experience at Encora’s Pune Lab with the mandate of stabilizing operations and ensuring seamless customer engagement through the ongoing business transformation. She also works closely with the sales leadership in the US, Europe, and APAC to ensure predictable and continuous business.  With 20+ years of experience in digital learning, another focus area for Nupur is to upscale our capabilities to include latest trends and technologies in the Digital Learning/Experience domain.

Nupur holds a Master’s in Communication Media for Children from SNDT University, Pune and a Post Graduate Diploma in Digital Business from Emeritus Institute of Management, Singapore, in collaboration with MIT Management Executive Education and Columbia Business School.

Keerthi Vaddi
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Keerthi Vaddi

Quality Engineering

IN

Keerthi Vaddi

Keerthi Vaddi

Senior QA Manager, DXP

Quality Engineering

IN

Keerthi Vaddi is the Senior QA Manager, DXP based out of Hyderabad, India. Keerthi has more than 11+Years of experience in QA testing practices of web/mobile based applications and more than 5 years of experience in leading/managing multiple stacks of QA engineers by focusing on optimization, Innovation, Automation along with quality deliverables. Before joining Encora, Keerthi worked for CTS (Cognizant Technology Solutions), Hexaware Technologies, Amazon Development Centre. She holds Bachelor of Engineering in Computer Science Engineering

Poorvi Nigotiya
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Poorvi Nigotiya

Product Engineering

IN

Poorvi Nigotiya

Poorvi Nigotiya

Engineering Manager,DXP

Product Engineering

IN

Poorvi Nigotiya is an Engineering Manager,DXP based out of Ahmedabad, India.
She is responsible for product engineering and is actively involved in project delivery and process improvement.
She has more than 12 years of experience in IT industry leading the development of enterprise application in various domains including E-commerce, Fintech and Energy.
She is an Agile methodologist, cloud practitioner and passionate problem solver.

Poorvi holds a Bachelor's degree in Electronics and Communication Engineering from JSSATE, Noida, India.