Encora has a long history of delivering exceptional software engineering & product engineering services across a range of tech-enabled industries. We are deeply expert in the various disciplines, tools and technologies that power the emerging economy, and this is one of the primary reasons that clients choose Encora over the many strategic alternatives that they have.
Data Science & Engineering
Chinmay Mhaskar has over 20 years of experience spanning a wide range of technical and managerial positions within multi-site, multi-cultural teams. He leads several large product development and delivery teams across industry domains using diverse technology skills.
Chinmay is a co-leader of Encora’s Product Engineering Technology Practice, responsible for product engineering process improvements, delivery predictability and overall customer satisfaction. He has built, setup and managed multiple offshore product development teams on cutting edge technologies and helped several key customers to modernize their product.
Chinmay is passionate about new product design, development and delivery. He holds a BE in Electrical Engineering from Maharaja Sayajirao University of Baroda, Vadodara.
Artemisa’s responsibilities include participation in design, estimation, coding, testing, delivery and maintenance of client software. She is responsible for the certification of internal and external key stakeholders in Agile methodology and is one of Encora’s Agile learning and development coaches.
Artemisa is a fierce promoter of continuous improvement who enjoys mentoring others in her software areas of expertise. She is especially motivated to build great quality products that deliver value to our clients and customers. Artemisa holds a Master of Science in Computer Science from Tecnológico de Monterrey.
Judith Garcia is one of Encora’s QA Engineering leaders. She has over 10 years of experience in software development quality, with extensive expertise in the Travel Transportation & Logistics industry.
As QA Engineering leader, Judith ensures consistent quality of deliverables from the requirements phase through deployment, creating test strategies, their execution, and automation. She has led efforts to create internal tools to increase productivity and the adoption of new processes.
In addition to her technical focus on quality, Judith has also focused on creating a safe space for team members to grow according to their professional motivations. She holds a bachelor's degree from Instituto Tecnológico de Hermosillo, ISTQB and iSTQI certifications. In her free time, she geeks out about photography, cinematography, baking, gardening, languages, and dogs.
Leticia Rivera is a QA Engineer with over 10 years of experience in Web Functional and Non-Functional Testing, Accessibility, API and Mobile Testing. She is deeply expert in adopting agile methodologies to enhance software development team efficiency and effectiveness.
As QA Engineer, Leticia works with important clients to develop and apply robust testing processes for new and existing products. Her team’s success depends upon their ability to meet client needs with an excellent testing analysis, reporting and strong communication skills.
Leticia has proactive mind, constantly learning and always seeking out new challenges. She has a degree in Sistemas de Informacion Administrativa from the Instituto Tecnologico de Sonora.
Liliana Reina is the Co-Head of Proprietary Products at Encora, leading the global product strategy to launch SaaS B2B products that accelerate innovation for customers, and create a rapidly-growing annuity revenue stream.
She has over 5 years of experience building and managing products through the software development lifecycle, from ideation to design, development , launch and enhancement over time. Liliana has participated in multiple hackathons and challenges to create “proof of concept” products in a truncated time. She also has 4 years of experience in finance account administration.
Liliana is motivated every day to empower the Proprietary Product team to reach its goals by learning together and identifying new product opportunities in the rapid-evolving technology landscape. Liliana holds a Bachelor’s in Entrepreneurship from Tecnologico de Monterrey (ITESM) and is an MBA candidate with an emphasis in Digital Transformation.
Monica Tye is an experienced Product leader who is passionate about ideating, launching & improving B2B solutions with the aim to deliver value and delight customers. As Co-Head of Product at Encora’s Proprietary Products, Monica is in charge of crafting the team's Product Strategy and Roadmap to achieve its vision and goals.
She currently manages 8+ SaaS products with 30k+ active users, available in the Atlassian & Freshworks Marketplaces. For the past 5 years she has been building solutions focused around Agile, team productivity, and E-commerce. Having joined the Encora Proprietary Products team from the start, she has been a key player in creating the foundations for a new business unit at Encora, consolidating a new revenue stream by monetizing early experiments, and helping the team become profitable, effective, and accountable.
Monica is constantly experimenting with best practices to facilitate collaboration between Product, Development, and Design teams. She holds a degree in Entrepreneurship from Instituto Tecnológico y de Estudios Superiores de Monterrey. Besides building products, Monica is very enthusiast about Agile practices, remote work, and mentoring.
Marc Bernal is one of the co-leaders of Encora’s Product Engineering Technology Practice, a full stack software developer with more than 20 years of experience across sectors.
Marc has deep expertise in education, security and HealthTech, having developed and brought to market numerous new products. He works with an international base of clients, supporting the Staffing team in identifying and bringing the right talent to Encora clients.
Marc is passionate about software, both in quality and purpose, and is strongly motivated by the potential to improve people’s lives through the creation of tools that help both communities and companies. He studied Computer Engineering at the Universitat Autonòma de Barcelona, his hometown. In his leisure time, his passions include reading, playing classical guitar and videogames.
Erick Vargas is an experienced, hands-on, and results-oriented Product Engineering leader with over 20 years of experience in the technology industry. Erick co-leads Encora’s Product Engineering Technology Practice, and has broad experience in aligning technology solutions to business strategy.
Erick works closely with Encora’s teams to engage new customers and support ongoing client engagements, leveraging his deep technical expertise and experience in the Fast Growing Tech, Retail, HealthTech, Media and Education industries. He also leads efforts to design future state capabilities that enhance Encora’s internal organizational processes.
Erick holds a Masters degree in Industrial Engineering and a Bachelors degree in Software Engineering, both from the Instituto Tecnológico de Costa Rica.
Axel Monroy is a co-leader of Encora’s DevOps Technology Practice. A frequent speaker, Docker workshop facilitator, and presenter at open source NodeSchools, Axel has extensive experience migrating products and applications to the Cloud.
In his DevOps leadership role, Axel works with Encora’s wide-ranging teams to migrate applications to microservice-based architectures, and builds terraform modules to manage AWS services (e.g., S3, EC2, Lambda, IAM, etc.).
Axel is passionate about computer science, and is always looking to improve the development process through the application of best practices. He holds a Computer Systems Engineering degree from Instituto Tecnológico de Hermosillo.
Manuel Cubillo is a multi-disciplinary business development leader with over 15 years of experience in software development. As a co-leader of Encora’s Central & South America division, Manuel is responsible for management & development of teams across LATAM and the U.S.
Manuel has extensive experience working in both agile and traditional approaches, leading delivery operations in multiple service areas, including DevOps, Cloud Services, Data Science & Engineering, Quality Assurance & Test Automation and UI/UX.
Manuel is passionate about development of new business areas, continuous improvement, and inspiring and coaching leaders within a 1,000+ person organization. He has a reputation for strong leadership and technical skills, as well as managing multi-location / multi-disciplinary teams. Manuel holds Computer Science degrees from Tecnologico de Costa Rica (BSc) and Universidad de Costa Rica (MSc).
Gustavo Romero is a seasoned Lead Cloud / DevOps engineer with a focus on AWS Cloud and security compliance over the last 10 years. A true AWS champion, Gustavo has earned every professional level AWS certification.
Gustavo’s broad client experiences include migration of on-premises applications to the Cloud, implementation of CI/CD processes within Cloud environments, creation of “Infrastructure As Code” templates for infrastructure deployments, establishment of SOC 2 Typ2 e security protocols for an SaaS applications, and broad deployment of automation strategies to drive scalable impacts for clients.
Gustavo is a passionate technologist, always looking for new challenges. Gustavo has a BSc in Systems Engineering from Universidad Catolica Boliviana, as well a MSc in IT Security from Escuela Militar de Ingenieria.
Data Science & Engineering
Vivek Rastogi is a strong product development and delivery experience leader with experience across a range of IT Product & Services organizations. He has over 20 years of experience in leading large engagements and teams to deliver industry-leading innovations.
Vivek has been instrumental in driving a number of strategic initiatives and partnerships across business units, clients, and geographies. He specializes in the use of Data Science to enable and drive revenue growth for clients.
Vivek has a passion for problem solving and relationship development, enabling him to manoeuvre across the organization in a smooth manner while driving results. Vivek graduated from IIT - Bombay and holds an Executive Masters in International Business from IIFT - New Delhi. He is an avid traveler and loves to explore the world.
Data Science & Engineering
Jorge Hernandez is a computer scientist with over 20 years of experience as a software engineer. He has led cross functional, distributed teams as both Tech Lead and CTO to deliver solutions in projects for millions of users across local and federal governments, academia and industry.
As a Machine Learning Research Engineer, he leads clients’ machine learning team in delivering SOTA results in data and text extraction from scanned documents, using a novel machine learning algorithm developed in-house, which allows Low Shot and Zero Shot training without sacrificing accuracy or recall, as well as facilitating transparency in the trained models.
Jorge's research interests include Deep Learning, Quantum Computing, Quantum Machine Learning and Fair, Safe and Transparent AI, as well as the applications of both standard and Quantum Machine Learning to Genomics, Proteomics, Synthetic Biology and Materials Science. His other interests include classical music, neuroscience, philosophy of science, physics and role-playing games. Jorge majored in Computer Science at the Faculty of Sciences of the National Autonomous University of Mexico.
Data Science & Engineering
Rodrigo Vargas is a leader of Encora’s Data Science & Engineering Technology Practice. In addition, he oversees project delivery for the Central & South America division, guaranteeing customer satisfaction through best-in-class services.
Rodrigo has 20 years of experience in the IT industry, going from a passionate Software Engineer to an even more passionate, insightful, and disruptive leader in areas that span different technology specializations that includes Enterprise Software Architecture, Digital Transformation, Systems Modernization, Product Development, IoT, AI/ML, and Data Science, among others.
Passionate about data, human behavior and how technology can help make our lives better, Rodrigo’s focus is on finding innovative, disruptive ways to better understand how data democratization can deliver best-in-class services that drive better decision making. Rodrigo has a BS degree in Computer Science from Tecnológico de Costa Rica and a MSc in Control Engineering from Tecnológico de Monterrey.
Data Science & Engineering
As an Encora global innovation leader, Ronald Hernandez brings over 20 years’ experience in solutions design and software development to clients. Ronald has spent more than a decade pioneering mobile development, helping support the emergence of the iOS and Android platforms (over legacy BlackBerry and Windows platforms).
Ronald focuses primarily on enterprise-level Java web app development, leading and collaborating with a diverse multi-cultural team that spanning the USA, LATAM, Europe and India. Ronald currently co-leads Encora’s Product Engineering Technology Practice.
Ronald spends his free time thinking and learning about algorithms, data structures, programming language theory, distributed systems, highly-scalable architectures, cyber security, ML and IoT. He is also passionate about travelling, music (listening, as well as playing bass and drums), photography and DIY projects. Ronald holds a BS in Computer Science from Tecnologico de Costa Rica.
Durga Dasan manages and owns complete delivery of large and medium delivery teams across technology skills, platforms and industry verticals. He has extensive experience in IT product and solution engineering, that includes managing design, development, project delivery, client engagements and business development.
In his role, Durga works closely with a range of business leaders to drive performance. He has been instrumental in various initiatives and played a key role in establishing Encora’s partnership with Salesforce.
Durga’s keen interpersonal and problem-solving skills make him a strong contributor to any client engagement. He holds degrees from St Anselm’s Ajmer and Bangalore University.
Josue Murillo is a Senior DevOps Engineer, and one of the co-leaders of Encora’s Cloud Services Technology Practice. Josue has extensive experience leading teams, from Agile project management with multi-disciplinary teams to DevOps-only teams.
Josue’s deepest expertise is concentrated on the AWS Cloud platform, with over 5 years of experience creating Cloud solutions across a wide variety of client contexts. He has experience designing and implementing Cloud-ready solutions, migrating applications to the Cloud, optimizing Cloud architectures, improving disaster recovery and data backup strategies, and implementing CI/CD solutions for the Cloud, using a combination of Cloud-only and hybrid solutions.
Josue is passionate about embracing new and emerging technologies to deliver impact for clients.
Saravana Kumar Rajiah
Saravana Kumar Rajiah has over 20 years of experience in building enterprise-class applications and products. In role at Encora, Saravana manages globally-distributed engineering teams to develop NextGen products across the FinTech industry.
Saravana’s deep expertise includes greenfield product development, from ideation through the full software development lifecycle to customer onboarding. He also has extensive experience with product re-engineering and large-scale cloud migration.
Saravana is passionate about technology and follows closely the emerging technology trends in cloud & edge computing, data platforms and effective enterprise adoption of AI & ML. Saravana holds a Bachelor of Engineering Degree with Distinction from the Coimbatore Institute of Technology and a Post Graduate Diploma in Data Analytics from the IIIT, Bangalore.
Sandra Vazquez is a UX and CX leader with more than 10 years of experience helping software companies improve the user experience of their products. With an entrepreneurial background, she guides companies on how to build engaging products and impact market adoption.
In her role as Head of User Experience, Sandra works with clients from all around the world to discover their users' perspectives and translate them into actionable design solutions that ultimately drive growth.
Sandra has a bachelor’s degree in Management Information Systems from the University of Arizona.
Denisse Gutierrez has more than 15 years of experience working in the Software development industry. As a Lead UX Designer in Encora, she is an advocate for User Experience mindset when working with multidisciplinary teams in an agile environment.
Using best practices, Denisse designs Digital Experience transformation plans, from ideation to implementation, creating a thoughtful balance between user privacy and business objectives. She also designs and facilitates collaborative workshops for Encora clients and teammates about User Experience methodologies.
Denisse is passionate about mentoring others in UX design. She holds a degree in Graphic Design from Universidad del Noroeste, A.C. and a masters in Advertising Management from Universidad Complutense de Madrid.
Luis Ortiz is a data-driven sales & marketing leader with significant experience launching, positioning, and driving the adoption of digital products on B2B Marketplaces.
As the Digital Product Growth leader for Encora’s Proprietary Products, Luis is constantly measuring impact in order to improve the effectiveness of our go-to-market strategies. He has delivered consistent & dependable growth through a combination of conversion & retention strategies. Luis is expert in creating, developing, and managing different KPI’s to drive performance through Direct Sales, Marketing, and Customer Success initiatives.
Luis is always seeking new ways to improve the quality and speed of decision-making through intelligent uses of data. He holds a degree in Finance from Universidad de Sonora, and has completed programs on Sustainable Development through Universidad de Sonora, Uniwersytet Opolski and Harvard University’s School of Public Health.
Data Science & Engineering
Abhinov Vishen is a senior architect, data scientist and co-leader of Encora's Data Science & Engineering Technology Practice.
An expert in implementing and enhancing DevOps practices across client contexts, Abhinov is passionate about using data to inform and measure ongoing performance improvements.
Abhinov is inspired by nature, and enjoys observing the natural splendor of his backyard gardening projects.
Currently holding the position of Software Development Manager and being a member of the Daitan Technology Council holding the title of DMTS (Distinguished Members of Technical Staff), André is co-responsible for promoting and fostering the excellence of execution in Daitan's Services, assisting in process and architectural reviews, tools & component selection, best practices, etc. to ensure that all teams gain the full advantage of the collective knowledge across Daitan. André has a strong software development and architecture background added to accumulated expertise leading agile teams.
Holds a B.Sc. in Computer Science from the Federal University of Sao Carlos, working in the software industry since 2001. Gathered experience in software development during 10 years working as a Software Engineer and in the last 10 years as a Software Development Manager. Had broad experience as a developer, ranging from embedded pre-smartphone mobile software to telecom platforms and enterprise applications, playing all roles in the SDLC. As a Software Development Manager was able to specialize in Agile, acquiring Scrum Alliance Certifications (CSM, CSPO, and A-CSM) and explore several challenging situations where the core values and principles of Agile could be applied.
Innovation Manager with experience in systems architecture, DevOps, agile methodologies and business/process mapping tools. Has a bachelor in Computer Science form Universidade de São Paulo and post graduation in Master of Business Administration, holds the Project Management Professional certification by PMI, with over 14 years of experience working with IT, systems architecture, agile methodologies, pre-sales and consultancy for projects in different industries and continents, such as Telecommunications and Logistics, in Latin America, Europe and in the US.
João Caleffi is always looking for innovative ideas and solutions that could be applied to our business and customers.
Data Science & Engineering
Ricardo is a generalist on all fields related to data and has more than 10 years of experience in Data Science, Data Engineering, Machine Learning Engineering, Analytics, Business Intelligence and other related areas, and more than 15 years in the industry in several other areas as well. He holds a BSc in Computer Science from São Paulo State University and an MSc in Recommender Systems and Machine Learning from University of Campinas. Ricardo leads Daitan Data Studio.
During the last 20 years, Ricardo has spoken in dozens of events summing more than 200 talks, workshops and courses. He has also contributed to several different Free/Libre and Open-Source Software projects.
Flávia has more than 20 years experience in User Experience Design and loves to solve people's problems through design. She has broad experience with UX research, usability evaluation, interaction design, user interface prototyping (lo-fi and hi-fi) and user testing. She has designed cross platform, from mobile apps to complex Saas products. Evangelist and speaker. She is always eager to teach and learn! She is currently leading the Daitan Experience Design Studio.
As a hands-on person, resilient and versatile. She has worked with distributed teams, collaborating with Product Managers, Product Owners, Engineers, Marketing, Sales.
Results driven person, with excellent outcomes in bringing timely delivery while ensuring quality and aiming for a better user experience.
Celso Mizerani Júnior is a Lead Product Designer working with startups and large companies to bridge the gap between business, design and development.
Using techniques and learnings from the startup world, Celso works collaboratively with clients to bring user centered pragmatism to projects focused on designing and developing MVPs.
He loves to draw inspiration from musicians, gamers, tattoo artists, chefs, comedians and entrepreneurs to design experiences that click.
Celso holds a bachelor's degree in Computer Science from the University of Campinas.
Isac is a seasoned software developer, with more than 12 years of experience working in high performance teams, participating in the design, development and operation of complex software solutions running on both on-premises and cloud infrastructures. With deep knowledge on software development, distributed systems architecture and infrastructure. In the last 4 years he has focused on implementing best practices for Continuous Integration and Continuous Delivery in public and private clouds, improving the quality, scalability and availability of products.
In late 2017 Isac was awarded the title of Distinguished Member of the Technical Staff (DMTS) and joined the Daitan Technology Council (DTC). As part of the DTC he works across projects at Daitan doing technology reviews, promoting and fostering the use of best practices for software development and architecture, spreading the collective knowledge acquired throughout Daitan projects, writing articles and helping on the pre-sales process.
Vijay has over 25 years of experience, an Innovative thought leader with record of leading design, development and delivery of high technology solutions for medium to large complex projects and products using optimized processes and best practices to drive revenue, efficiency, and customer time-to-market.
He has strong Engineering acumen coupled with strong Leadership skills with an hands-on approach. He has played leadership roles being a Global Engineering Head and also as a Technology head in his previous tenures. He has led culturally diverse global IT teams across multiple technology and functional areas and delivered large-scale, complex projects with a focus on technology transformation;
He has expertise in various methodologies, tools and technologies across platforms/domains and has specialization in Open Source/Java Technologies, DevOps/Cloud Technologies, Microsoft Technologies, Business Intelligence, and Legacy technologies
Vijay is a co-leader of Encora's DevOps Technology Practice and is responsible for bringing in best practices and continuously refining processes to shorten development cycles and improve on applications time to market. He holds a Bachelor's Degree from Bangalore University.