success/dump-truck-management-platform-implementing-infrastructure-automation-and-auto-scaling-solutions

Dump Truck Management Platform: Implementing Infrastructure Automation and Auto-scaling Solutions

Dump Truck Management Platform:

Dump Truck Management Platform:

Implementing Infrastructure Automation and Auto-scaling Solutions

Industry: Travel, Hospitality & Logistics

Delivery Center: Costa Rica

Dump Truck Management Platform-Industry Context

Industry Context

In the travel and logistics sector, user-friendly applications are the key to optimizing operations and fulfillment. As businesses increase their reliance on real-time data and seamless communications, robust and scalable infrastructure becomes essential to navigate the challenges posed by increased traffic, complex troubleshooting, and the demand for rapid, reliable deployments.

Dump Truck Management Platform-Client Challenge

Client Challenge

The client offers an app to streamline dump truck operations, offering job management, hauler connections, and real-time tracking. However, as their platform grew, they encountered several challenges that impacted growth and customer satisfaction. Troubleshooting operational issues became harder. Frequent outages happened due to traffic surges. Infrastructure deployment was slow and labor-intensive, hampering scaling. These issues threatened the service quality and user demand.

Approach

Encora selected AWS as the platform for its scalability and comprehensive service offerings, which effectively addressed the client’s specific business challenges. AWS’s high availability and fault tolerance capabilities ensured consistent performance while minimizing outages.  

Encora  provided the following services: 

  • Consulting Services: Introduced AWS auto-scaling for ECS Fargate services, allowing the microservices to adapt quickly to sudden changes in traffic and CPU patterns, configured via CloudFormation.  
  • Infrastructure-as-Code (IaC):   Implemented infrastructure using AWS CloudFormation and Serverless Framework to streamline the deployment process. 
  • Product Deployment and Support: Centrally managed cloud resources using a platform operations approach, achieving governance at scale through Infrastructure as Code. 
  • Web & Mobile App Design & Development: Improved web and mobile application design with integrated content management systems and customer analytics for better user engagement and data-driven insights. 
  • Operations and Maintenance: Automated system patching via AWS Systems Manager to enhance operational efficiency and reduce manual maintenance efforts. 
  • Cloud Security: Deployed AWS Security Hub for continuous security best practice checks and automated compliance and implemented AWS Audit Manager for SOC 2 evidence collection. 
  • Mobile Testing: Implemented comprehensive mobile testing strategies to ensure optimum app functionality and performance across various devices and operating systems.  

AWS Services

AWS Fargate

AWS Fargate

AWS Systems Manager

AWS Security Hub

AWS Autoscaling

Results

The client significantly improved deployment speed, efficiency, and reliability through infrastructure automation and enhanced security. This transformation enabled them to focus on product development while managing a growing user base within a secure and scalable infrastructure.  

The overall results of the client’s engagement with Encora led to:  

  • Reduced deployment times, enabling faster updates and improved scalability. 
  • Reduced traffic-related outages and ensured consistent performance through ECS Fargate's auto-scaling and fault tolerance capabilities. 
  • Minimized manual maintenance and operational complexity through AWS Systems Manager automation of patching. 
  • Strengthened security measures and ensured regulatory adherence through continuous security checks and automated compliance processes. 
  • Ensured high availability and optimal performance through scalable AWS services that supported growing demands. 

Deployment Time

Deployment Time

Traffic Related Outages

Traffic Related Outages

With Encora, you benefit from our broad experience in developing cloud-first, data-first, and AI-first solutions, crafted to optimize your technology investment for today and the future.

Encora logo

Santa Clara, CA

+1 (480) 991 3635

letstalk@encora.com

Innovation Acceleration

Get the most from AWS when you work with Encora

Encora logo

Santa Clara, CA

Innovation Acceleration