success/decentralized-clinical-trial-ctmfs-platform

HealthTech Case Study

Decentralized Clinical Trial & CTM&FS Platform

Industry: Healthcare & Life Sciences

Delivery Center: India

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Decentralized Clinical Trial & CTM&FS Platform

Industry: Healthcare & Life Sciences

Delivery Center: India

talk to an expert

Industry Context

The clinical trial industry faces significant challenges due to its reliance on manual processes, extensive paperwork, and the need for patients to travel long distances. These factors often lead to prolonged trials, increased risk of errors, unreliable data accuracy, and high patient abandonment rates. Data processing is intensive and manual, prompting clinical trial organizations to seek solutions that streamline their time-consuming and error-prone processes. 

Industry Context - Decentralized Clinical Trial & CTM&FS Platform

Client Challenge

The client, a blockchain-based company focused on clinical trials, faced limitations with its paper-based processes. These limitations led to untrusted data, increased costs, risk of data tampering and fraud, delayed information hindering decision-making, and inaccurate forecasts. The lengthy financial reconciliation process and the potential for margin errors in economic forecasts needed to be addressed to ensure timely payments and accurate financial projections. 

To overcome these challenges, the client sought to build a trustworthy and transparent digital platform for clinical trials - the Trial Centric System. This solution aimed to eliminate the need for long-distance travel for data collection, which was inconvenient for patients and increased the likelihood of delays or absences. 

Client Challenge - Decentralized Clinical Trial & CTM&FS Platform

Approach

Encora implemented a comprehensive approach to develop a robust digital platform that addresses the inefficiencies and risks associated with paper-based clinical trial processes. By integrating blockchain technology, Encora's solution enhances data integrity, security, and real-time processing capabilities. The key services provided by Encora include: 

  • Product Management: Collaborated with end-users (physicians, site coordinators, study sponsors, and more) to identify gaps, requirements, and pain points. Defined product roadmap, features, epics, and user stories. Supported field deployment, measured performance, and optimized the system, workflows, and patient engagement while ensuring compliance and audit requirements were met. 
  • Product Development: Developed USA's first Blockchain-enabled Clinical Trial Management & Financial System (CTMFS). Defined the hybrid EDC model for low-budget sites, identified key areas of improvement, and automated processes. Developed a proprietary app distribution center, audit trail model, events, states, and transitions with high granularity, and a competent user-management portal. 
  • CX Transformation: Designed and defined user interfaces, monitored active usage, identified patterns, and improved UX based on User Behavior Analytics (UBA). Ensured brand and pattern consistency across platforms (Web, iOS, MDM themes, and more). 
Encora's Approach - Decentralized Clinical Trial & CTM&FS Platform

Results

Encora's blockchain-enabled clinical trial management system developed for the client significantly enhanced the experiences for all stakeholders involved in the clinical trial process: 

  • Improved Patient Experience: Immediate help or trial adjustments when needed, and timely payments for participants. 
  • Improved Healthcare Personnel Experience: Simplified information submission, reduced error risk, and timely payments for services rendered. 
  • Improved Decision-Maker and Stakeholder Experience: Real-time views of patient activity and financial data for informed decision-making and accelerated trials. Seamless flow of compliant data, ensuring reliability and accuracy. 
  • Improved Regulatory Agency Experience: Enhanced trustworthiness with data integrity and transparency of the platform. 
Results - Decentralized Clinical Trial & CTM&FS Platform

Payment Turnaround Time

Payment Turnaround Time

Subject’s Visit Duration

Subject’s Visit Duration

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