Industry: HiTech
Delivery Center: Brazil
For small and medium-sized enterprises, the prospect of maintaining full-fledged IT management often overshadows budgetary constraints. Enter IT management as a service—a solution that alleviates financial strains but also bridges technological gaps. Providers specializing in IT as a service rely heavily on technology and automation to deliver competitive advantages.
Companies are often enticed by emerging technologies like the cloud, microservices, and serverless architectures by startups.
The client needed to migrate its existing system to the cloud. Unfortunately, their deployment process was time-consuming, riddled with errors, and expensive, leading to snags in customer onboarding processes. Delays became the norm rather than the exception, affecting service delivery.
The client aspired to deliver a product lifecycle management solution for small and medium-sized businesses in a scalable and cost-effective fashion.
migrated to a modern architecture, improving solution performance and availability. Automated 3rd party apps services provisioning process drastically reducing lead times
- rearchitected the platform. New functionalities, integrations, and automation to enhance capabilities and reduce costs
DevOps, extended observability layer with dashboards for critical services monitoring during migrations
Quality Engineering, worked with the client on test case creation and execution, incorporating new test tools
Websites, APIs, and Databases run on AWS. The team uses most AWS native and managed services for development and DevOps activities:
Encora’s engineers use Terraform, CloudFormation, and Serverless for infrastructure provisioning
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