Multi-modal Commerce
Why Multi-modal Commerce Matter Now
Commerce platforms now offer powerful AI capabilities, but legacy systems can't deliver the fast, personalized experiences customers expect. All-in-one solutions cannot easily adapt to incorporate best-of-breed AI-powered offerings. With countless platform options and varying costs, enterprises need expert guidance to choose the right solution and avoid costly implementation risks while meeting escalating customer expectations across multiple channels.
From Challenge to Competitive Advantage
Legacy System Limitations
All-in-one solutions cannot easily adapt to incorporate best-of-breed AI-powered offerings, limiting competitive capabilities and innovation.
Scalability Constraints
Platforms cannot handle growing demand and stakeholders struggle to enable sophisticated features on rigid technologies.
Channel Experience Gaps
Customers expect personalized, seamless experiences that older platforms cannot deliver across multiple touchpoints and channels.
Integration Complexity
Difficulty connecting commerce platforms to internal and third-party systems prevents optimal data flows and operational efficiency.
What Multi-modal Commerce
can do for you
Strategic Capabilities and Expertise
Review current stack, assess business goals, and provide architecture vision with roadmap from current to ideal state.
Implement headless front ends connecting through APIs to commerce platforms and site management tools for flexible experiences.
Deploy new sites for large brands across geographies with best-in-class vendor solutions and custom integrations.
Provide ongoing support from development teams for defects to full-service delivery of prioritized initiatives and continuous improvement.
Ensure tight integration between commerce platforms and all internal and third-party business systems for seamless data flows.
Implement order management systems providing visibility, orchestration, fulfillment, settlement, and post-order services.