CASE STUDY • US Broadband

Turning Testing Speed into Market Speed: A US Broadband Success Story

Industry

Telecom

Our Contributions

Autonomous & Generative testing, Intelligent DevSecOps, AIOps, Modernization & Migration, AI-augmented s/w engineering

The Challenge

This leading US provider serves small and medium-sized broadband operators with comprehensive equipment and platform solutions. As the industry evolves from Coax to Fiber networks with technologies like NGPON2 and NGEPON, smaller operators struggle to manage these complexities alone. The client needed to maintain their quality and delivery speed while navigating these technological shifts.

Extensive testing was required to support diverse chipsets, integrate new technologies, and validate software against telecommunications standards. Lengthy manual test cycles slowed software releases and time-to-market, risking their competitive position in a market where operators depend on reliable solutions. They chose Encora to accelerate delivery timelines.

How We Did It

Encora transformed the client's development capabilities by focusing on speed, quality, and reliability:

Future-Ready Product Capabilities

We expanded the client’s offerings with IPv6 support, regional customizations, and new features. Cleaner code enables faster future updates while preserving system compatibility, helping them adapt quickly to diverse market needs.

Comprehensive Quality Assurance

A robust testing framework ensures every release meets broadband operator standards—from connectivity to advanced voice and video services. This prevents costly issues, improves reliability, and strengthens customer confidence in every deployment.

Faster, Smarter Product Delivery

Automated workflows and modular virtualization help the client validate products quickly, accelerate feature launches, and reduce risks. This streamlined process shortens release cycles while ensuring consistent quality across all new offerings.

The Result: Testing That Keeps Pace with Innovation

Encora implemented a comprehensive approach combining automation, enhanced testing capabilities, and streamlined processes to transform development and quality assurance:

80%

reduction in regression test cycles

300%

increase in quality test coverage

Improved service capabilities through composable features, protocol support, and customizations
Accelerated product delivery through automation and streamlined processes

Today, the client operates with testing infrastructure that matches the pace of broadband industry innovation while maintaining the quality standards their customers depend on.

The Bottom Line

This transformation established composable testing operations that scale with industry innovation rather than constrain it. The client now delivers fiber technology solutions at the pace the market demands while maintaining the quality standards that define their reputation. Their modular development infrastructure ensures they can continue serving small and medium-sized broadband operators as fiber technologies advance, positioning reliability and speed as complementary strengths rather than competing priorities.