CASE STUDY • Urgent Care Software Company

Urgent Care Software Company Achieved 10x Performance Boost with AWS Migration

Industry

Healthcare & Lifesciences

Our Contributions

Intelligent process design, AI-augmented s/w engineering, Cloud-native AI Platform Engineering, Modernization & Migration

Urgent Care Software Company Achieved 10x Performance Boost with AWS Migration

The Challenge

Our client, a leading software provider in the U.S. urgent care market, managed two products that worked in isolation but failed as a unified system. Fragmented solutions, outdated on-premises infrastructure, and time-consuming manual maintenance led to costly downtime. Legacy systems slowed performance, frustrated users, and limited scalability. Pandemic pressures added urgency, exposing the inability to adapt quickly. In an industry where speed and reliability are critical, the company faced mounting inefficiencies. They needed a partner to modernize their ecosystem into a single, scalable platform capable of supporting growth and keeping pace with urgent care demands.

How We Did It

Encora partnered with this urgent care software leader to reimagine their technology stack. We knew the challenge went beyond systems migration. They needed a fundamental transformation that would set them up for long-term success in the rapidly evolving healthcare landscape.

Strategic Cloud Migration

We moved their systems to AWS, replacing slow legacy services with a scalable cloud foundation. This improved data access, performance, and adaptability while making the most of existing investments.

Platform Modernization & Unification

We consolidated two standalone products into a single, unified platform. Modern architecture improved usability, streamlined operations, and created a better experience for urgent care providers.

Infrastructure-as-Code Implementation

We automated deployments and maintenance, cutting out manual effort. Consistent processes and clear tracking gave the client faster releases, greater reliability, and more time to focus on innovation.

The Result: A Unified Platform That's Built for the Future

Encora helped transform this urgent care leader from a company struggling with legacy limitations into a modernized powerhouse ready for whatever healthcare throws their way.

45%

reduction in post-go-live issues

20%

increase in production flow

10x

performance improvement with cloud migration

HIPAA-compliant cloud infrastructure delivered proven stability, reliability, and secure data handling from day one.
Automated, self-scaling architecture eliminated downtime, manual maintenance, and operational bottlenecks.
High-performance AWS environment replaced legacy on-premises systems, achieving a 10x performance boost and faster response times.
Unified, cloud-native platform seamlessly combined two standalone products into a single, scalable solution that adapts dynamically to demand.

The client transitioned from managing outdated, disconnected systems to running a unified, high-performing platform ready to meet evolving healthcare challenges with speed, security, and scalability.

The Bottom Line

This urgent care software leader now operates on a unified, cloud-native platform built to scale with future healthcare demands. Automated systems replaced manual maintenance and downtime, while two products merged into one powerful solution. They’re no longer just adapting to healthcare technology but shaping its direction.