CASE STUDY • HR Platform

HR Platform Provider Cuts Data Processing Time by 95%

Industry

HiTech

Our Contributions

AI-augmented s/w engineering, Intelligent DevSecOps, Cloud-native AI Platform Engineering, AIOps, Modernization & Migration

The Challenge

This HR platform provider built a solid reputation serving SMBs with workforce management solutions, but their legacy Heroku infrastructure had become a competitive liability. While competitors delivered real-time workforce analytics and launched features in days, slow data processing meant clients waited hours for critical HR insights that should be available instantly. HR teams at client companies made workforce decisions with outdated data, payroll runs created system bottlenecks, and competitors were winning deals by demonstrating faster platforms. Key challenges included slow data pipelines delaying workforce analytics delivery, legacy infrastructure that couldn't scale with growing client demands, and manual testing processes slowing feature releases. Without modernization, they risked losing clients to platforms offering faster insights and more reliable workforce management services. They chose Encora for our expertise in cloud modernization and HR technology transformation.

How We Did It

Encora implemented a comprehensive modernization strategy, transforming legacy infrastructure into a high-performance, scalable platform for HR technology demands.

Real-Time Workforce Data Architecture

Redesigned data processing to deliver real-time employee analytics instead of overnight batch reports. HR teams now make faster decisions during workforce changes, improving responsiveness for growing SMB clients.

Scalable Cloud Infrastructure Migration

Migrated to AWS Kubernetes architecture, building a composable platform that scales with client growth and data volume while handling variable HR workloads reliably.

Quality Engineering and Security Integration

Established automated testing and enhanced security protocols for HR platform requirements. Protects sensitive workforce data while accelerating feature releases.

The Result: From Infrastructure Bottleneck to HR Intelligence Leader

Working with Encora, this HR platform provider evolved from legacy constraints to a modern, high-performance platform that delivers superior workforce management capabilities and competitive advantage.

95%

reduction in data pipeline cycle time

49%

increase in test automation coverage

Transformed workforce analytics delivery from overnight batch reports to real-time insights for faster HR decision-making
Accelerated feature releases through automated testing, ensuring reliable performance during critical HR processes
Eliminated hundreds of security vulnerabilities, ensuring secure handling of sensitive employee data and maintaining compliance with privacy regulations
Faster time-to-market for new HR features through automated deployment pipelines, keeping pace with evolving workforce management needs

The platform now operates as a real-time workforce intelligence engine, helping SMBs compete with larger companies through better HR insights and more reliable service delivery.

The Bottom Line

This transformation repositioned an HR platform provider as a competitive leader in workforce management technology. With real-time analytics and composable architecture, they now deliver responsive HR insights that help SMBs compete with larger enterprises.