CASE STUDY • Volumatic

How Volumatic Developed a Cloud-Native Device Management Platform for Smart Cash-Handling Solutions

Industry

Retail & CPG

Our Contributions

Cloud-native AI Platform Engineering, Intelligent process design, Modernization & Migration, Data Governance & Quality Management, AIOps

The Challenge

Volumatic is a leader in cash-handling solutions for retailers worldwide. As digital payments surged, they recognized that cash remained essential, with over 21% of people in the UK preferring it as their primary payment method. To stay ahead, Volumatic needed to modernize their devices with cloud, IoT, and API capabilities.

The Coventry-based team had deep expertise in cash-handling innovation but wanted to strengthen its digital capabilities. Expanding into cloud, UX, and IoT required specialized skills that were scarce locally, making a strategic partnership essential. Partnering with Encora brought cloud connectivity and IoT, and saved significant time.

How We Did It

Encora brought specialized cloud, IoT, and UX expertise to transform Volumatic's traditional cash-handling devices into a modern, connected platform.

Consulting & Strategy

We guided Volumatic from ideation to technical planning, prioritizing key features and establishing a clear roadmap for cloud and IoT adoption.

Cloud-Native Platform Development

We built a cloud-native device management platform and modern middleware, enabling scalability, speed, and integration with third-party logistics providers.

Product & UX Design

We created new web and mobile applications with a user-friendly interface, making device management simpler and more efficient for global retailers.

IoT Integration & Security

We implemented an IoT-based architecture with advanced cloud security, ensuring safe data handling while enabling real-time device connectivity and smart reporting.

The Result: Smart, Connected Cash-Handling Devices

Together, we built a platform that helped retailers manage and use Volumatic’s equipment effectively. Combining cloud, IoT, and modern applications helped retailers gain speed, control, and insight.

50%

Time Saved in Device Management Through Automation

100%

cloud connectivity across all cash-handling devices

Real-time connectivity with IoT architecture
Redesigned applications for a simpler, global user experience
Secure cloud infrastructure for safe data access
Upgraded middleware enabling new revenue-generating apps
Web and mobile apps that are easy to use and fast to deploy
Smart reporting that provides actionable insights into device performance

These advancements positioned Volumatic to expand offerings, improve customer experience, and strengthen competitiveness in the global retail market.

The Bottom Line

This transformation turned Volumatic’s traditional cash-handling devices into connected, cloud-enabled solutions. Retailers now save time managing devices while gaining smarter insights and greater control. With IoT, cloud, and mobile capabilities, Volumatic is equipped to innovate further and grow its leadership in the retail sector.