CASE STUDY • Sagent

How Sagent Accelerated Product Innovation and Cut Costs with a Cloud-First Approach

Industry

BFSI

Our Contributions

Intelligent DevSecOps, Cloud-native AI Platform Engineering, Modernization & Migration

The Challenge

Sagent Lending Technologies has a strong reputation providing loan origination and servicing solutions for banks and credit unions, but they were starting to feel the pressure. The reality was tough as product updates were taking too long to reach the market, developers were leaving faster than they could hire new ones, software bugs were frustrating users and draining resources, competitors were moving faster and gaining ground, and their on-premises infrastructure couldn't keep up with growing loan volumes. In the rapidly evolving LendTech space, standing still means falling behind, so Sagent needed to modernize fast to strengthen their teams, accelerate delivery, and stay ahead of the market.

How We Did It

We knew Sagent didn’t just need a technology upgrade; they needed a complete transformation of their product development and delivery approach.

Moved to a Flexible Cloud Platform

We shifted their systems from physical servers to Microsoft Azure. This gave them more room to grow, allowed them to handle millions of loans, and removed the costs and limits of maintaining on-site hardware.

Simplified How Products Are Built

We took charge of the full product cycle—from setting priorities and planning features to building and testing them—so updates are easier to deliver and meet the quality customers expect.

Made Updates Quicker and Safer

We set up automated steps so new features and fixes could be rolled out faster, with fewer mistakes, and without long delays.

Turned Data into Useful Information

We improved their reporting so leaders can see what’s working, spot problems early, and meet industry rules with less effort.

The Result: Agile Faster Innovation, Stronger Teams, and Scalable Growth

By partnering with Encora, Sagent transformed its technology and development approach, achieving impressive business outcomes.

90%

Reduction in Developer Attrition

22%

Increase in Productivity

Maintained less than 1% variance in schedules and defects, ensuring consistent and predictable delivery
Seamlessly scaled loan processing from 500K on-premises to millions in the cloud
Achieved 95% Azure PaaS adoption across seven environments
Realized significant cost savings by eliminating expensive on-premises infrastructure
Enabled faster time-to-market for new features
Enhanced user experience with fewer bugs
Better positioned to compete in the LendTech space

No longer constrained by legacy processes, Sagent now operates with agility and confidence, ready to set the pace in the dynamic LendTech industry.

The Bottom Line

Sagent's transformation took them from legacy limitations to a powerful, scalable, composable enterprise. With a modern cloud-native architecture, stronger development practices, and enhanced operational efficiency, they now deliver new features faster, reduce costs, and create better customer experiences, setting them up for continuous growth and long-term market leadership.