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CASE STUDY    •    Corcentric

How Corcentric Accelerated Innovation and Reduced Costs Through Modern Platform Architecture 

 

 

Industry

HiTech

Our Contributions

Modernization & Migration, Cloud-native AI Platform Engineering, Autonomous & Generative testing, AIOps, AI-augmented software engineering

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The Challenge

Corcentric, a global leader in advisory and managed services for source-to-pay, order-to-cash, and fleet management, had earned its reputation through scale and expertise, but years of operating multiple legacy applications came at a significant cost. The company faced redundant and overlapping features across legacy apps, slow product updates that delayed innovation, high operational costs and resource drain, and limited flexibility to scale and evolve with market needs. Corcentric needed a modern, scalable foundation to help them innovate faster, streamline costs, and deliver better experiences for their global network of buyers and suppliers. 

How We Did It

So, how did we pull this off? We chose AWS as our foundation for its robust service ecosystem and scalable infrastructure that could support Corcentric's evolving demands and rapid innovation needs.

Built a Flexible, Modular Platform

We redesigned their systems so each core function could be improved or scaled without disrupting the rest of the business. This modular approach, delivered on a secure cloud foundation, now supports faster changes and easier innovation.

Accelerated Product Delivery with AI Enhancement

We streamlined development processes, reduced rework, and put in place clear documentation while creating AI-driven tools that work alongside people—speeding up routine tasks, improving user support, and helping teams deliver features faster.

Strengthened Quality and Reliability

We expanded automated testing to catch issues early and ensure every release is stable, cutting delays and improving customer confidence.

Improved Performance and Reduced Costs

We made targeted changes to speed up data access, reduce dependency on external systems, and lower operational expenses.

The Result: Transforming Operations and Unlocking Growth

With Encora’s partnership, Corcentric transformed their operations into a modern, composable, microservices-based platform, driving significant business benefits. 

75%

Increase in Defect Tickets Closed

73%

Increase in Automated Test Cases

  • Enhanced system reliability through improved defect resolution processes 

  • Faster, more efficient releases enabled by comprehensive test automation 

  • Accelerated time-to-market for new features, keeping them ahead of the competition 

  • Improved customer satisfaction through more stable and responsive services 

  • Lower operational costs and higher developer productivity 

  • Greater flexibility and composability, allowing systems to scale and evolve seamlessly with business needs 

Corcentric now operates as a modern, agile organization, free from legacy bottlenecks and equipped to deliver exceptional value and compete at the forefront of their industry. 

The Bottom Line

Corcentric’s transformation took them from legacy limitations to a powerful, scalable, composable enterprise. With modern cloud-native architecture and fully automated, efficient processes, they now deliver new features faster, reduce operational costs, and create better experiences for their customers, setting them up for continuous growth and long-term success. 

What Our Clients Say About Us

Corcentric

"Encora has been instrumental in helping us develop our next-generation platform for AP, AR, and payments solutions. Our modern platform will be built on AWS, giving us new cloud-native capabilities and scalability to provide the best-in-class solutions our customers expect from Corcentric."