CASE STUDY • Hospital Software Provider

How a Hospital Software Provider Improved System Performance by 39%

Industry

Healthcare & Life Sciences

Our Contributions

AI-augmented s/w engineering, Agent-native App Development, Intelligent DevSecOps, AIOps. Intelligent App Support

The Challenge

A leading hospital software provider built a strong reputation nationwide, but their platform's performance limitations directly impacted patient care. In healthcare environments where every minute matters, the slow platform prevented hospitals from efficiently matching care capacity with patient needs. System delays translated into longer wait times and reduced throughput, with providers reverting to manual processes because technology couldn't keep pace with clinical workflows.

The company struggled with slow performance, preventing real-time data utilization, mobile delays frustrating providers, and system inefficiencies reducing hospital capacity. They chose Encora for our expertise in healthcare technology transformation.

How We Did It

Encora led a comprehensive platform redesign focused on healthcare workflow optimization and real-time data processing capabilities essential for hospital operations.

Healthcare-Optimized Cloud Architecture

We moved critical systems to a cloud infrastructure designed for healthcare needs, ensuring reliable performance for real-time patient data sharing while meeting privacy requirements.

Mobile-First Patient Management Interface

We redesigned mobile interfaces for healthcare workflows, enabling doctors and nurses to access patient information instantly during rounds and emergency care. The platform supports seamless care team handoffs and real-time patient status updates.

Integrated Development and Quality Assurance

We implemented rapid deployment capabilities and testing frameworks designed for healthcare software requirements, ensuring platform reliability essential for patient safety.

The Result: From System Bottleneck to Healthcare Efficiency Engine

Working with Encora, this hospital operations software provider overcame platform limitations to achieve real-time responsiveness for modern patient care delivery.

39%

improvement in system performance

37%

faster mobile application response

Seamless departmental integration, coordinating patient care and eliminating information silos
Real-time patient-to-care matching through responsive interfaces that support fast-paced healthcare workflows

Hospitals now operate with the real-time intelligence and system responsiveness needed to maximize patient care capacity while improving provider satisfaction and patient outcomes.

The Bottom Line

This modernization transformed a hospital software provider from being constrained by slow systems to delivering the real-time performance that healthcare environments demand. They're now equipped to help hospitals achieve optimal patient throughput while providing care teams instant access to critical patient information when it matters most.