Travel & Hospitality 

Reimagine guest experiences for tomorrow's connected travelers.
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Travel has gone mobile-first and AI-native, but backend systems are struggling to keep pace.

The travel industry represents a massive $10.9 trillion global market, but most companies are stuck with legacy systems that fail to keep pace with customer expectations. Leaders are already moving, building AI that anticipates needs, platforms that scale rapidly, and experiences that convert bookers into advocates. 

72%

of respondents care more about having the right travel experience than the cost of the trip.

80%

of travelers say booking entirely online is essential.

68%

of online traffic for travel and hospitality websites in 2023 was from mobile devices.

71%

of travelers now prefer booking their trips online or through mobile apps.

Who we work with

Encora partners with airlines, hotels, and OTAs worldwide to modernize legacy systems, orchestrate AI-first experiences, and build composable platforms for lasting growth. 

AirAsia - NEW
SKYTOUCH - NEW
choicehotels - NEW
Opentable - NEW
Duetto - NEW
Switchfly - NEW
points - NEW

How We Help Travel & Hospitality Companies

Every trip tells a story. Every stay creates a memory. Behind every booking are complex technology systems managing inventory, pricing, payments, and customer data in real-time. We help you capture more value from every customer interaction while your competitors struggle with outdated systems. We build the technology infrastructure that makes seamless experiences possible. 

AI-Powered Guest Personalization

Transform loyalty programs with AI that anticipates traveler needs, delivers hyper-personalized experiences, and creates unified journeys across every touchpoint and channel. 

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Contactless & Digital Experiences

Eliminate front desk bottlenecks and reduce staffing costs with digital check-ins, mobile keys, and contactless payments that let guests control their entire experience while freeing your team to focus on high-value service. 

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Dynamic Pricing & Revenue Intelligence

Capture revenue that competitors miss with AI that automatically adjusts prices based on demand, events, and competitor rates. Avoid lost bookings when you price too high and capture extra profit when demand spikes. 

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Legacy Reservation System Modernization

Replace booking systems that are slow to process reservations and frequently crash. Build modern platforms that handle bookings instantly, reduce customer wait times, and let staff focus on service instead of troubleshooting system problems. 

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Intelligent Fleet & Route Optimization

High fuel costs and vehicle breakdowns drain profits and delay deliveries. Our AI finds the best routes and predicts when vehicles need maintenance, cutting fuel expenses, and preventing costly disruptions. 

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Zero Trust Security & Compliance

Data breaches cost millions in fines and destroy customer trust overnight. Our AI watches for threats around the clock, automatically blocks suspicious activity, and keeps you compliant with privacy regulations. 

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Explore our work

NEXT-GEN TRAVEL EXPERIENCE

How Gen Z is revolutionizing travel planning and why your digital experience needs to catch up

Our latest insights explore how the newest generation of travelers is rejecting traditional booking paths, demanding AI-powered personalization, and making purchase decisions in entirely new ways. Learn how to capture this $143 billion market by building the frictionless, social-first experiences they expect.

What our clients say about us

UCC

"Our experience with Daitan (an Encora company) has been outstanding. The management team is customer focused, while development teams are passionate about their work and a pleasure to work with. We are delighted to have such a good partner."

Derby Soft

"From the moment we first engaged with Encora, the process has been extremely professional. The team presented solutions openly and all engineers have been excellent contributors. We look forward to working with them for years to come."
            

Corcentric

"Encora has been instrumental in helping us develop our next-generation platform for AP, AR, and payments solutions. Our modern platform will be built on AWS, giving us new cloud-native capabilities and scalability to provide the best-in-class solutions our customers expect from Corcentric."

NEXT-GEN TRAVEL EXPERIENCE


Emerging insights,
challenges,
and trends in travel