Encora Operations Assistant for Telecom
Streamline complex network management through Encora Operations Assistant for Telecom
Encora's purpose-built accelerator that combines the power of LLM-based natural language processing with intelligent automation.
Reduce troubleshooting from hours to minutes while maintaining control across your distributed 5G/Edge networks through a centralized interface that unifies multiple infrastructure components, knowledge bases and other information sources.
Encora Operations Assistant for Telecom accelerates your journey to streamlined operations with a set of validated tools, models, prompts, and integrations, with our experts collaborating with you to install, customize, and configure the solution for specific network environments and requirements.
Challenges
Slow Incident Response
Diagnosing complex network issues may involve manually consulting infrastructure components, monitoring systems and knowledge bases, leading to longer downtimes and service disruptions.
Complex Infrastructure Management
Managing distributed networks involves multiple systems, tools, and interfaces, getting in the way of smooth and efficient operations.
Rising Customer Expectations
Modern telecom services require near-perfect uptime and rapid problem resolution, necessitating faster and more reliable service.
System Integration Issues
The lack of unified access to multiple network management tools and systems creates operational silos and inefficient workflows.
Key Benefits
AI-driven automation simplifies the management of large and complex distributed networks, which, in turn, reduces OpEx.
AI-powered analysis and automation enable faster network issue investigation and resolution.
Proactive network management reduces service downtime and improves the overall customer experience.
Teams can query network infrastructure systems using natural language, so operations become more accessible.
Built on a flexible Python backend with enterprise-grade governance and scalability to support cloud and on-premises deployment.
New systems and information sources can be integrated within days, helping organizations adapt rapidly to evolving needs.
Flexible AI model with pre-validated GenAI APIs, models, and prompts ensure organizations perform optimally with their preferred technology stack.
Deep telecom expertise of 20+ years and advanced AI knowledge ensure rapid deployment and maximum value from day one.
Explore our work
COMPOSABLE THINKING IN TELECOM
Emerging connectivity trends,
technologies, and
network innovations.
