Industry: Healthcare & Life Sciences
Delivery Centers: South America, Mexico, and Costa Rica
Low code solutions in healthcare are accelerating innovation and driving digital transformation. Low code platforms allow healthcare organizations to quickly develop and deploy applications using pre-built software components.
Appian is a well-known low code platform used in the healthcare industry. Organizations can easily and quickly design and deploy custom applications, thanks to the tools and services offered by Appian. With the help of Appian, healthcare organizations can develop custom applications that manage patient data, simplify administrative procedures, reduce costs, and enhance patient outcomes.
The client is a health insurance company headquartered in New York, specializing in telemedicine, healthcare focused technological interfaces, and transparent claims pricing systems.
The client has experienced rapid, exponential development, which required its IT infrastructure to stay up to date. Yet, the business had to rely on a patchwork of software due to the quick expansion. Key business operations, like provider onboarding and claims management, were handled using software that wasn't designed to handle such intricate procedures. Instead of being a source of empowerment, technology had become the client's Achilles heel.
The client required a technology framework that could not only correct the issue at hand but also be adaptable enough to consider shifting market dynamics, legal requirements, and business practices.
Primary Appian Services/Features: Design, Process Automation, Integration, Data Fabric, Appian AI
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